Typically, SAS® Customer Intelligence administrators can use the User Sessions category in the Administration workspace to log off from user sessions. However, if SAS Customer Intelligence is configured to use Secure Sockets Layer (SSL), administrators cannot log off from user sessions in the User Sessions category.
To enable this functionality when SSL is used, follow the steps below for your operating environment:
Note: If the environment is not configured to use the default port, use the HTTPS port number.
The HTTPS port number is found in one of two places, based on how your environment is configured to use Secure Sockets Layer (SSL):
The port number is the value for the bio.https.port parameter that is in the catalina.properties files. This file is the most likely place to find the value.
Read Usage Note 55836: Administrators cannot log off from user sessions in the User Sessions category to see operating system and release information and to check for updates to this info.