We’re smarter together. Learn from this collection of community knowledge and add your expertise.

What to do if you can’t start SAS University Edition and see a “VT-x is disabled” error

by SAS Employee jennifers_sas on ‎06-19-2014 09:17 AM - edited 9 hours ago by Community Manager (18,209 Views)

SAS University Edition is delivered as a virtual machine image. This means that it is a guest machine running on your machine (often called the host).


Quite a few manufacturers of Windows computers ship their machines with virtualization disabled. If you start SAS University Edition and see this error...


VT-x disabled error.jpg


















...or something similar which indicates “VT-x is diabled in the BIOS”, this means that virtualization is disabled on your machine.


To correct this problem, please read Installation Note 46250: When you start SAS® University Edition, an error might occur stating that V...or view this video:



 HT @RandyMullis for these resources.

by Contributor Restonian
on ‎07-02-2014 11:54 AM

I had issues on installing SAS University Edition on a Windows 8.1 Sony laptop and a Windows 8.1 Dell Desktop. It is my understanding that virtualization is turned off by default on all computers with Windows 8 or 8.1 preinstalled. You need to shell out to your BIOS before you install SAS University Edition and your virtualization software and change the setting to virtualization to "ON". And yes, getting to the BIOS and their settings were different for each machine. After I made these changes, the Oracle Box correctly installed the 64 bit version of Redhat and everything worked very smoothly.

by deepak007
on ‎07-17-2014 08:51 AM

Is there any work around for computers without VT-x/ virtualization  enabled in the CPU chip? My processor doesn't support VT-x.

I am sure there will be considerably large chunk of SAS learners without VT-x/ virtualization capability. Can you provide any work around/ alternative?


by readerweb
on ‎07-19-2014 05:04 PM

And if it doesn't suport virtualization, is that the end of it?  Or would the vmware version work without virtualization. I remember having loaded lots of vmware vm on this laptop. 

If both flavor requires virtualization enabled cpus, why is that not in the requirement list in the beginning?

by Occasional Learner DrLee
on ‎07-26-2014 06:45 PM

It took me hours to realize the CPU on the computer must support Virtualization Technology (VT) for SAS UE to work. So far, I've spent a lot of time trying to figure out an alternative but it seems the only one available to to buy a new computer that supports VT. One would have wished this was disclosed in the installation manual.

It looks like many people will not be able to take advantage of this excellent offer due to this major problem. Hope SAS provides an alternative soon. :smileyangry:

by paragdhamija
on ‎08-01-2014 04:40 AM

Facing the same problem. Would be great if a non virtualised copy of SAS UE could be provided for download for both Windows 32 and 64 bit distributions.

by New User Mij
on ‎08-06-2014 10:07 PM

On Windows7 I got:

Échec de l'ouverture de session pour la machine virtuelle SAS-University-Edition.

Code d'erreur : E_FAIL (0x80004005)
Composant : Console
Interface :

IConsole {8ab7c520-2442-4b66-8d74-4ff1e195d2b6}

And I followed the instructions given on that PDF file !  Another APP that doesn't deliver.

Another APP that will end in the Junk bin. I have absolutely no patience for that kind of thing. I'd be willing to pay to get back my old SAS on my PC like I had 2 or 3 years ago, before that Cloud thing. I'm a programmer. I have no interest in getting into the computer to solve a problem. I don't think this is a programmer's task.

If you have an easy fix, email me micheljubinville@sympatico.ca  . I feel I shouldn't have to get all that trouble.

by kap
on ‎08-10-2014 02:09 PM

I had a similar problem on Windows 8.1 x64 and my CPU supports VT-x.

The solution that I found was to disable Hyper-V since for whatever reason it doesn't work well with VirtualBox.

by New User Mij
on ‎08-11-2014 06:22 PM

Don't even know what Hyper-V is, don't even know if I have it. What I know is after installation, my PC didn't recognise my wifi anymore. I restored to a point before the installation and got my wifi back. Funny, isn't it ?

So, you do as you want. I won't risk it anymore. Who knows what else will go wrong ? I'm a programmer, not a computer geek !

So, it is now in the Junk bin..

Bring back the old reliable and efficient SAS Home Edition !!!!  I would pay for it !!!!

by Igwe
on ‎08-21-2014 01:17 PM

I just finished installing SAS university edition with VMware support in windows 8.1. When I play the virtual machine it runs well and indicates URL

However when I try to open the URL it generates error that page cannot be opened.

Does anyone have a similar experience and how was the problem solved?

by New Contributor JiannisKyr
on ‎09-07-2014 07:32 AM

interesting but  i think more complicated could not be  :smileyhappy:

my laptop coming from the middle of previous decade so i think is better idea  to try loading to other one

by SAS Employee maggie_sas
on ‎10-17-2014 04:08 PM

If you are unable to use virtualization, please consider  SAS OnDemand for Academics | SAS or  Education Analytical Suite | SAS.  SAS OnDemand is a small to no footprint but relies on internet access to the SAS Cloud.  The educational Analytical Suite may be available through your school for a small fee and requires the installation of SAS on your computer.

by Occasional Contributor karen_e_wallace
on ‎04-04-2015 04:05 PM


I hope you may be able to help me...I'm trying to run SAS OnDemand for Academics.

At work I have Windows XP (looks like it isn't supported)...at home, am trying to install on Windows 8.1.

I am able to sign up with my course information; however, after I download the .exe file called "eguideoda_signed", I cannot physically run the program.

Don't want to throw in the towel on this but not finding much information on how to work around this.

Appreciate any help!

by SAS Employee maggie_sas
on ‎04-05-2015 07:51 AM

Hi Karen,

Technical Support tracking number, 7611464391 , has been created to assist you with your SAS OnDemand for Academics problem.  Please send an email to support@sas.com with the number, 7611464391 , in the subject to provide SAS with your contact information.  SAS Technical Support does not provide support through the SAS Communities.

Kind regards,


by SAS Employee maggie_sas
on ‎04-05-2015 08:14 AM

Hi Karen,

It seems like you  have already created a track/ticket for this issue.  Please ignore my previous posting and use the track that you created.  I do want to suggest that you use SAS Studio instead of SAS Enterprise Guide to do your SAS coding as it requires no additional installation on your machine,  you can use it on Windows XP or 8.1 and it is the most up to date SAS Interface.



by Occasional Contributor Sands7
on ‎01-22-2016 04:06 PM

So, I fixed this problem (watch the You Tube Video on enabling VT-x) and then was hit with this error message:  This kernel requires an 86-64 CPU, but only detected an i686 CPU.  Unable to boot...


Any suggestions?  Want to use SAS with my class, but it looks very kludgy, would much rather use XL-Stat, which has a great interface, but it's $50 per user and I'd like to save my students some money.  So far have spent about 5 hours trying to get this to download -- not much fun and I'm sure my students will struggle with it as well (I'm just talking about downloading software..)


Thanks, particularly if you can explain what a kernel is...

by Community Manager
on ‎01-22-2016 04:15 PM

@Sands7, there are a couple of other options if you don't want to deal with installing software.  If you're a professor teaching a class, then I'd suggest SAS OnDemand for Academics.  It's free, no installation -- but you need internet access to use it.


For the problem you hit, check this note about setting the guest operation system.  I'll bet that you can get it working.





by Occasional Learner jonathanP
on ‎01-24-2016 05:55 PM

I received the following message when I attempted to run SAS University Edition:


Failed to open a session for the virtual machine SAS-University-Edition.

VT-x is disabled in the BIOS for all CPU modes (VERR_VMX_MSR_ALL_VMX_DISABLED).

Result Code:E_FAIL (0x80004005)
Interface:IConsole {872da645-4a9b-1727-bee2-5585105b9eed}


Is there an easy work around (for me and my students) or should I use SAS OnDemand for Academics?





by Occasional Learner vemavarapuramu
on ‎02-10-2016 12:29 AM

Failed to open a session for the virtual machine SAS-University-Edition_1.

VT-x is disabled in the BIOS for all CPU modes (VERR_VMX_MSR_ALL_VMX_DISABLED).

Result Code:E_FAIL (0x80004005)
Interface:IConsole {872da645-4a9b-1727-bee2-5585105b9eed}
by New User Tinajo
on ‎04-27-2016 02:49 PM

I tried installing SAS on different laptops and kept getting the same error.  I think that this  issue should be clearly addressed in the installation guide.

Like everyone else, I kept getting the following error message


Failed to open a session for the virtual machine SAS University Edition.

VT-x is disabled in the BIOS for all CPU modes (VERR_VMX_MSR_ALL_VMX_DISABLED).

Result Code:

E_FAIL (0x80004005)




IConsole {872da645-4a9b-1727-bee2-5585105b9eed}


I also noticed that the machine in "Powered off" on the Oracle VM. t's just not worth the frustration anymore. I'm not a very patient person so I'll stick with SAS OnDemand for Academics




by New User jeharraz
on ‎08-05-2016 03:22 AM

how to enable virtualization in windows 10.
can anyone help me out??
my machine meets all the requirements but its virtualization is not enabaled.


by Community Manager
on ‎08-05-2016 09:34 AM

Hi @jeharraz, your best bet for a response is to post your query on the Analytics U Community so that more experts can see it: https://communities.sas.com/t5/SAS-Analytics-U/bd-p/sas_analytics_u Another option: Do a keyword search in the communities...there's a good chance that this question has already been answered in here.

by Occasional Learner bmattsson
on ‎03-23-2017 06:43 AM

Please add this system requirement to the top of this webpage:  https://www.sas.com/en_us/software/university-edition/download-software.html


Will save some future headaches.


by Community Manager
on ‎03-23-2017 10:35 AM

Hi @bmattsson, thank you for suggesting that. I have not only edited the article to include that link, but added some video tutorials.

Your turn
Sign In!

Want to write an article? Sign in with your profile.