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What do I do about this “A lock is not available…” error message in SAS Marketing Optimization?

by Community Manager on ‎12-23-2015 05:15 PM (188 Views)

In SAS Marketing Optimization, if you set the large-scale heuristic options in the mo_opt_config file when you optimize your scenario, you might see the following error in the optimize.log file:

 

ERROR: A lock is not available for MASTER.LARGE_SCALE_ITERATION_STATUS.DATA.

ERROR: At least one subproblem failed during optimization. The remaining subproblems were terminated.

Subsequent optimization may succeed.

 

Get hot fixes for SAS Marketing Optimization 6.3 and SAS Marketing Optimization 6.1_M1 where indicated in Problem Note 55557The error "A lock is not available. . ." occurs when you optimize a scenario in ....

 

Operating System and Release Information

Product Family

Product

System

Product Release

SAS Release

Reported

Fixed*

Reported

Fixed*

SAS System

SAS Marketing Optimization

Microsoft® Windows® for x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows 8 Enterprise 32-bit

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows 8 Enterprise x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows 8 Pro 32-bit

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows 8 Pro x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows 8.1 Enterprise 32-bit

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows 8.1 Enterprise x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows 8.1 Pro

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows 8.1 Pro 32-bit

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows Server 2003 Datacenter Edition

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows Server 2003 Enterprise Edition

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows Server 2003 Standard Edition

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows Server 2003 for x64

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows Server 2008

6.1_M1

 

9.3 TS1M2

 

Microsoft Windows Server 2008 R2

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows Server 2008 for x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows Server 2012 Datacenter

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows Server 2012 R2 Datacenter

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows Server 2012 R2 Std

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows Server 2012 Std

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Microsoft Windows XP Professional

6.1_M1

 

9.3 TS1M2

 

Windows 7 Enterprise 32 bit

6.1_M1

 

9.3 TS1M2

 

Windows 7 Enterprise x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Windows 7 Home Premium 32 bit

6.1_M1

 

9.3 TS1M2

 

Windows 7 Home Premium x64

6.1_M1

 

9.3 TS1M2

 

Windows 7 Professional 32 bit

6.1_M1

 

9.3 TS1M2

 

Windows 7 Professional x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Windows 7 Ultimate 32 bit

6.1_M1

 

9.3 TS1M2

 

Windows 7 Ultimate x64

6.1_M1

 

9.3 TS1M2

 

Windows Vista

6.1_M1

 

9.3 TS1M2

 

Windows Vista for x64

6.1_M1

 

9.3 TS1M2

 

64-bit Enabled AIX

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

64-bit Enabled HP-UX

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

64-bit Enabled Solaris

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

HP-UX IPF

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Linux for x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

Solaris for x64

6.1_M1

6.4

9.3 TS1M2

9.4 TS1M0

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