Note: this information also appears on support.sas.com as SAS Note 53791.
SAS University Edition is a free educational offering of SAS® products through the SAS® Analytics U program, which is available for teachers, students, independent learners, and academics researchers. This software uses virtualization technology to work locally on your PC, Mac, or Linux workstation.
SAS University Edition relies on the third-party virtualization products VirtualBox and/or VMware Workstation Player in order to operate. Some users report errors while using SAS University Edition that might relate to the setup or configuration of the virtual appliance in these third-party products. Examples of potential issues are listed below.
Listed below are a series of best practices, recommended configurations, and troubleshooting techniques that might help you resolve errors that you encounter when using SAS University Edition.
Ensure that the virtual machine is running for the entirety of your SAS University Edition session. This enables SAS University Edition to establish a connection with your web browser. The virtual machine is running properly if the black terminal-style window is open in the background and is displaying either "localhost:10080" in VirtualBox or a proper IP address in VMware Player.
To start a SAS University Edition session, open the virtualization software and follow the steps below.
When importing SAS University Edition, you are prompted with system configuration settings. The SAS University Edition virtual appliance that you downloaded during setup contains data on the default configuration. These default configurations should not be changed. Any adjustments to the default configuration of SAS University Edition are not supported. Changes to the configuration might result in unexpected behavior or failure to launch. Verify that your settings match the highlighted settings in the screenshots below.
To access SAS University Edition's configuration settings in VirtualBox, do the following:
To access SAS University Edition's configuration settings in VMware Player, do the following:
When you install VirtualBox or VMware Player, the software lays out virtual network adapters that it uses to interface with your system's networking hardware. If the network adapter for your virtualization software was not installed correctly or has been disabled, then SAS University Edition might not be able to connect to your web browser. Verify that your virtual network adapters are enabled and functioning in your system's settings. An example of this can be seen in the screenshot below. TheVirtualBox Host-Only Network adapter represents the virtual adapter installed by VirtualBox, whereas the VMware Network Adapter VMnet1 and VMware Network Adapter VMnet8 adapters are for VMware Player.
SAS University Edition caches data to your web browser's temporary files in order to make SAS University Edition operate more efficiently. In some cases, the temporary files might become corrupted, creating connection or run-time issues while you are accessing SAS® Studio. Try clearing your web browser's cache, cookies, and temporary files, and then relaunch in SAS University Edition. Issues might be specific to the web browser, so try opening SAS University Edition from a different web browser as well. For instructions on how to clear cache, cookies, and temporary files in your web browser, see the following documentation linked below.
Problems that persist after you have followed these troubleshooting techniques might be caused by a corrupted vApp download or virtual machine. If connection issues persist, redownload and reimport the latest SAS University Edition vApp into your virtualization software. The download and installation process is available on theDownload SAS® University Edition web page. Be sure to follow the QuickStart Guide in order to install SAS University Edition properly.
Useful SAS University Edition resources are available through these links.