When you migrate from an earlier release of SAS Customer Intelligence, you must run the SAS Customer Intelligence migration utility with the -useraction ContentCheckcommand – and you get the following error:
SAS Marketing Automation version 5.4:
ERROR 2015-04-20 13:27:03: ERROR:Exception: null
ERROR 2015-04-20 13:27:03: ERROR:java.lang.IllegalStateException
at com.sas.analytics.crm.util.client.ContentCheck.createSessionForPath(ContentCheck.java:1515)
at com.sas.analytics.crm.util.client.ContentCheck.getBCForPath(ContentCheck.java:1335)
at com.sas.analytics.crm.util.client.ContentCheck.getBCNameForPath(ContentCheck.java:1366)
at com.sas.analytics.crm.util.client.ContentCheck.execute(ContentCheck.java:313)
at com.sas.analytics.crm.util.client.Utilities.(Utilities.java:165)
at com.sas.analytics.crm.util.client.Utilities.main(Utilities.java:84)
SAS Marketing Automation version 5.41:
ERROR 2014-02-06 14:05:38: ERROR:The requested object no longer exists.
ERROR 2014-02-06 14:05:38:
ERROR:com.sas.analytics.crm.error.client.UserException
at com.sas.analytics.crm.flow.ejb.FlowBean.getFlowStateID(FlowBean.java:3933)
at com.sas.analytics.crm.flow.ejb.FlowBean.createAndAddFlowState(FlowBean.java:4074)
at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:425)
at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:353)
at sun.reflect.GeneratedMethodAccessor1425.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
To resolve this problem:
Add the DEBUG option to the command line, as shown below:
sasciutils_console -userid sasadm@saspw -password [pass] -useraction ContentCheck -metaserver [metaserver] -metaport 8561 –debug
This command generates the following output:
<Server>
<TransformationActivity Id="A588LTJ7.C50000DN" IsActive="1" IsUserDefined="0" MetadataCreated="19Nov2014:07:44:16" MetadataUpdated="19Nov2014:07:44:16"
Name="campaign-name" PublicType="CICampaign" TransformRole="CICampaign" UsageVersion="1000000">
</Server>
In this output, campaign-name specifies the name of your campaign.
- Verify that your campaign still exists in SAS Customer Intelligence Studio and in the folder structure of SAS Management Console.
- If you cannot find the campaign, use the METABROWSE procedure to delete the orphaned campaign.
Read Usage Note 55668: A failure occurs when you run the SAS Customer Intelligence migration utility with... to see operating system and release information and to check to updates to this info.
