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SAS CI crashed with the “-useraction ContentCheck” command. Now what?

by Community Manager on ‎12-22-2015 05:19 PM (135 Views)

When you migrate from an earlier release of SAS Customer Intelligence, you must run the SAS Customer Intelligence migration utility with the -useraction ContentCheckcommand – and you get the following error:

 

SAS Marketing Automation version 5.4:

ERROR 2015-04-20 13:27:03: ERROR:Exception: null

ERROR 2015-04-20 13:27:03: ERROR:java.lang.IllegalStateException

     at com.sas.analytics.crm.util.client.ContentCheck.createSessionForPath(ContentCheck.java:1515)

     at com.sas.analytics.crm.util.client.ContentCheck.getBCForPath(ContentCheck.java:1335)

     at com.sas.analytics.crm.util.client.ContentCheck.getBCNameForPath(ContentCheck.java:1366)

     at com.sas.analytics.crm.util.client.ContentCheck.execute(ContentCheck.java:313)

     at com.sas.analytics.crm.util.client.Utilities.(Utilities.java:165)

     at com.sas.analytics.crm.util.client.Utilities.main(Utilities.java:84)

SAS Marketing Automation version 5.41:

ERROR 2014-02-06 14:05:38: ERROR:The requested object no longer exists.

ERROR 2014-02-06 14:05:38:

ERROR:com.sas.analytics.crm.error.client.UserException

at com.sas.analytics.crm.flow.ejb.FlowBean.getFlowStateID(FlowBean.java:3933)

at com.sas.analytics.crm.flow.ejb.FlowBean.createAndAddFlowState(FlowBean.java:4074)

at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:425)

at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:353)

at sun.reflect.GeneratedMethodAccessor1425.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

 

To resolve this problem:

 

Add the DEBUG option to the command line, as shown below:

 

sasciutils_console -userid sasadm@saspw -password [pass] -useraction ContentCheck -metaserver [metaserver] -metaport 8561 –debug

This command generates the following output:

<Server>

   <TransformationActivity Id="A588LTJ7.C50000DN" IsActive="1" IsUserDefined="0" MetadataCreated="19Nov2014:07:44:16" MetadataUpdated="19Nov2014:07:44:16"

                           Name="campaign-name" PublicType="CICampaign" TransformRole="CICampaign" UsageVersion="1000000">

</Server>

 

In this output, campaign-name specifies the name of your campaign.

 

  1. Verify that your campaign still exists in SAS Customer Intelligence Studio and in the folder structure of SAS Management Console.
  2. If you cannot find the campaign, use the METABROWSE procedure to delete the orphaned campaign.

Read Usage Note 55668: A failure occurs when you run the SAS Customer Intelligence migration utility with... to see operating system and release information and to check to updates to this info.

 

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