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How to kill an MA Selection Campaign

by SAS Employee shill on ‎03-22-2016 02:54 PM (295 Views)

Question

How can I stop a running Marketing Automation (MA) Selection Campaign?

Answer

Killing a campaign is a bad idea as you risk leaving orphaned processes executing on the operating system or in the database. But if it is necessary, ask the SAS administrator to identify the Process IDs and terminate them directly on the server. Also ask the DBA to ensure no queries associated with that PID are still running on the database.

Comments
by Contributor fatcat
on ‎10-25-2016 01:57 PM

Hi Shill, do you mind listing the steps on how to associate the PID with a campagin executed by a user. The Admin Guide recommends restarting the compute tier when the Campaign is stuck. But impacts all users on the system. 

 

thanks, 

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