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Customer Experience Transformation: Connecting Planning, Execution, Performance, and Analytics

Started ‎06-26-2020 by
Modified ‎06-26-2020 by
Views 1,808

In today’s agile marketing world, marketers need to be able to act quickly and decisively. In the SAS Global Forum demo, I show you how marketers can collaborate better and make more informed decisions combining planning, execution, performance and analytic capabilities.

 

 

 

Video highlights

01:47 - Intro to Customer Intelligence 360

02:18 - Explore a retail marketing plan

06:18 - A hybrid approach

07:39 - Create demand via real-time response

09:24 - A new, modernized optimization capability

 

Related resources

About SAS Customer Intelligence 360 (website)

Customer Intelligence 360: Getting Started (website)

Customer Intelligence 360: Community Library (communities.sas.com)

SAS Customer Intelligence Community (communities.sas.com)

 

Contributors
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Last update:
‎06-26-2020 01:57 PM
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