06-28-2018 06:57 AM - last edited on 06-28-2018 11:26 AM by Reeza
hello, i have a problem with sas studio. after starting the virtual machine, I access the "local host" link but, after having pressed on "start sas studio",
is open a loading page that says "inazialization" and does not open sas. What could be the problem? Thanks for your help
06-28-2018 08:00 AM - edited 06-28-2018 08:09 AM
Which browser are you using? There is a known issue with the latest version of Chrome (v67), see https://communities.sas.com/t5/SAS-Studio/SAS-Studio-Status-check-stuck-in-Initializing-after-click-... and https://communities.sas.com/t5/SAS-Analytics-U/Issue-with-SAS-Studio-on-Chrome-v67/m-p/466243#M7682
A quick fix would be to try a different browser, such as Firefox or Edge. Alternatively, you could download the latest version of SAS University Edition. A new version was released this week that addresses this issue.
06-28-2018 10:26 AM
I'm happy to hear that it is working with another browser, but it is concerning that you are still experiencing issues with Chrome.
I just installed the latest version of University Edition on Windows where I am using Chrome Version 67.0.3396.87 (Official Build) (64-bit), and I was able to successfully launch SAS Studio from the Information Center in Chrome. In the SAS Information Center, does it verify that your version of University Edition is up-to-date?
Another idea would be to use Chrome in Incognito Mode to see if it works. If so, then it could be an issue with the browser's cache.