06-19-2017 10:40 AM
I've downloaded and installed the SAS updates to extend my license for another year, yet I'm still getting a message saying that SAS will expire at the end of July. What have I done wrong? I have two SAS virtual machines, oneof which doesn't seem to work, but I get the same error message with both.
06-19-2017 10:45 AM
Sometimes it's still stuck in the cache. Can you clear your cache/history and restart VM + browsers and check, if you haven't already.
I updated both both of mine yesterday without issue.
06-19-2017 11:23 AM
Hi, @OldSASGuy100. That message about your SAS University Edition expiring is generated in the log when you start SAS, so the fact that you're seeing it makes me think you're still running the old one?
What I would do is: 1) Remove any and all of the old versions from your hypervisor (e.g. VirtualBox). When you remove them (assuming you're using VirtualBox), choose the option to "Remove all files" so you won't have a problem with unwanted artifacts interfering with the new installation; 2) Import the new OVA file you've downloaded. (That file should be about 2.078GB, by the way).
Let me know if this works for you! And if you are still getting the message about SAS expiring, I'd love to know where you are physically located and what time you downloaded it. Thanks!
06-19-2017 05:17 PM
06-20-2017 07:45 AM
Hi, @OldSASGuy100. I'd love to take a look at your system if you're willing. I could message you a WebEx URL. If so, just let me know what times might be good for you. Thanks.
By the way, I'd be curious if you've tried to access it from another browser.
06-26-2017 11:28 AM