07-06-2015 08:28 AM
Hi, pdph77! Generally, if you are getting that far, then you are very close! There are some obvious issues why the download may not complete:
-- Lack of disk space
-- Loss of Internet connection
-- Interrupted by the user or another process.
I could speculate but it is probably best for you to try again if you haven't already. Also, perhaps you can try from a faster network if you have access to one. The servers are reliable so I'm sure you can get this.
Sometimes folks can download it from work or school and put it on a USB drive to move to his or her machine.
Please let us know your progress!