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cannot start SAS Studio

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New Contributor GP2
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cannot start SAS Studio

I have been having problem since last night to start the SAS Studio. It prompts me to download the updates which are not being downloaded by pressing the download button.

Then it is failing to verify the downloads. Then I am getting a screen if I would like to start the studio without the updates and does not do anything to proceed.

I am running Oracle VM Virtual Box on windows 10.


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‎12-28-2017 03:00 PM
Valued Guide
Posts: 555

Re: cannot start SAS Studio

This is a common problem - updates more often than not don't seem to work properly.

 

Your best option is to delete the existing VM from VirtualBox, re-download SAS UE and reinstall. You won't lose any work if you do it all correctly.

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‎12-28-2017 03:00 PM
Valued Guide
Posts: 555

Re: cannot start SAS Studio

This is a common problem - updates more often than not don't seem to work properly.

 

Your best option is to delete the existing VM from VirtualBox, re-download SAS UE and reinstall. You won't lose any work if you do it all correctly.

New Contributor GP2
New Contributor
Posts: 4

Re: cannot start SAS Studio

Posted in reply to ChrisBrooks

Thank you. I will try.

New Contributor GP2
New Contributor
Posts: 4

Re: cannot start SAS Studio

Posted in reply to ChrisBrooks

I  uninstalled VM Virtual box and  reinstalled it again. it is still not working. I cannot pass the attached below:

 
 
 
 
 
 
 
 
 

  

Valued Guide
Posts: 555

Re: cannot start SAS Studio

It's the SAS University Edition VM you need to delete, do that from within VirtualBox and then re-download it from here https://www.sas.com/en_gb/software/university-edition/download-software.html

 

Once you've done that install University Edition again using the new download.

New Contributor GP2
New Contributor
Posts: 4

Re: cannot start SAS Studio

Posted in reply to ChrisBrooks
I was able to get in. Thank you for your help
☑ This topic is solved.

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