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Update issue. Please help.

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Occasional Contributor
Posts: 18

Update issue. Please help.

Hi 

 

I am getting below message. I tried at home and library network. Both same message. 

 

Is there any link to download updates manually or any sugession that may help in below situation. 

 

message:

The check for updates did not complete. Make sure you are connected to the internet and try again.

 

Regards, 

 

SAS Super FREQ
Posts: 388

Re: Update issue. Please help.

Hi, @gskn4u. If the update fails (and assuming you are using Shared Folders), you can just download a new OVA file (which is the SAS University Edition virtual machine) from 

http://www.sas.com/en_us/software/university-edition/download-software.html

 

and then import it. Create your Shared Folder just as you did before and you will have the new version of SAS University Edition and your folders.

 

If you are installing for the first time and you are getting the Updates message, then plesae do the following:

1) Shut down your SAS University Edition virtual machine. (completely)

2) Purge your cookies from your browser.

3) Bring the virtual machine back up.

4) If prompted to update, try this again.

 

Thank you,

Randy

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