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Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

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Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hi All - Greetings! I am installing SAS university edition with Oracle Virtual Box on windows 10-64bit. Installation is complete. However, when I am trying to configure, in settings page, I get an error: MAC address must be 12 hexadecimal digits long. I have attached the screenshot of the error for reference. Please help. Thank you.

 

Regards,

Nagarathna


SAS error.png

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‎08-25-2016 04:38 PM
Super User
Posts: 17,819

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

I believe this issue is related to an error with Oracle VBox.

 

Please see this note regarding using a different version of Oracle VBox to avoid the issue. 

 

Otherwise it is addressed in a different note from Randy Mullis, which is somewhere in the SAS Analytics U forum...I'm going to bed otherwise I'd search it out for you. Rolling back the version should work though.

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Super User
Posts: 9,681

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long


You don't need set up anything.
Just import that image file and START it .

The only thing you need to config is SHARE fold, check doc to see how to settle it .

New Contributor
Posts: 3

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hello Xia,

Greetings! I am all set now. Thank you for taking the time to write.

Regards,
Nagarathna
Occasional Contributor
Posts: 7

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hi How did you solve this problem?
Solution
‎08-25-2016 04:38 PM
Super User
Posts: 17,819

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

I believe this issue is related to an error with Oracle VBox.

 

Please see this note regarding using a different version of Oracle VBox to avoid the issue. 

 

Otherwise it is addressed in a different note from Randy Mullis, which is somewhere in the SAS Analytics U forum...I'm going to bed otherwise I'd search it out for you. Rolling back the version should work though.

New Contributor
Posts: 3

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hi Reeza,

Greetings! You were spot on. I installed the older version and spent few hours fixing some other errors and finally I am all setup. Thank you very much for your help. Hope you slept well Smiley Happy

Regards,
Nagarathna
New User
Posts: 1

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

I have the same problem and i have no idea how to resolve it. any clues how?

SAS Super FREQ
Posts: 361

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hi, @chocolateknife. Please uninstall your current version of VirtualBox and install version 5.1.0 available from here:

 

https://communities.sas.com/t5/SAS-Analytics-U/New-VirtualBox-users-please-install-version-5-1-0/m-p...

 

Then give it another try with importing your OVA file.  Let us know!

 

Thanks,

Randy

New Contributor
Posts: 3

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hi Randy,

 

I have same issue and have VB 5.1.0 

Also, not alble to set up the SHARED folder as instructed in install instructions. I have MAC X Captain

Please check attached.

 

Thanks!!


Screen Shot 2016-09-02 at 1.59.09 PM.png
Super User
Posts: 17,819

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

@msgrewal Try it with the VM booted up?

Or a different path perhaps, move your myfolders to somewhere else?

 

Or add a different folder and see if that works.

 

You can access other shared folders via:

 

/folders/myshortcuts/shared_folder_name
New Contributor
Posts: 3

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

 

Thanks Reza.

 

Thanks didnt work and I still have the "MAC address must be 12 hexadecimal digits long" although I have VM 5.1.0

 

Thanks for the guidance.

New Contributor
Posts: 3

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Reeza. Thanks it is solved with the fix of "Reinitialize the MAC address ok all network cars" in expert mode
Occasional Contributor
Posts: 7

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Hi Greetings!

Where can I launch the expert mode?
Occasional Contributor
Posts: 7

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

Just solved. Thank you, msgrewal.
New Contributor
Posts: 4

Re: Unable to setup SAS - error: MAC address must be 12 hexadecimal digits long

I have the same problem with Virtual Box 5.1.0. Could you tell me how you fixed it?

Thanks.

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