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Suddenly The SAS Studio tab have shown me only a white screen.

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Occasional Contributor
Posts: 7

Suddenly The SAS Studio tab have shown me only a white screen.

Hi, Community

 

I have been using SAS University Edition(3.5) with no problem till just now, and suddenly my browser was forcibly shut down. 

I boot my IE(11.0) again and try to connect to SAS University Edition, I can see the page of SAS Information Center and can click the button of starting SAS Studio, but The SAS Studio tab doesn't show any contents. The SAS Studio tab only shows a white screen and I can't use SAS Studio anymore. The problem isn't solved with several times of PC-Rebooting.

 

Anyone knows good answers ? Any information is much appreciated.

Regards,

 

Hirokatsu 

Super User
Posts: 7,758

Re: Suddenly The SAS Studio tab have shown me only a white screen.

I'd suggest you delete browser history, cache and cookies, and then restart everything.

It's also always a good idea to have an alternate browser (Firefox, Palemoon, Opera,...) at hand to check if the browser is the culprit.

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Super User
Posts: 19,770

Re: Suddenly The SAS Studio tab have shown me only a white screen.

Posted in reply to KurtBremser

I'm assuming you've restarted you VM?

IE never worked well with SAS UE. 

Occasional Contributor
Posts: 7

Re: Suddenly The SAS Studio tab have shown me only a white screen.

The action of deleting browser history solved the problem.

Thank you very much for Kurt and Reeza.

 

Regards,

 

Hirokatsu

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