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Stuck in initializing (university edition)

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Regular Learner
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Stuck in initializing (university edition)

I stuck in this page forever please help using university edition 

 


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‎03-20-2018 10:52 PM
Super User
Posts: 24,010

Re: Stuck in initializing (university edition)

Posted in reply to danielwcy

Restart your VM using Oracle VirtualBox, right click and restart and then try again.

 


@danielwcy wrote:

I stuck in this page forever please help using university edition 

 


 

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Solution
‎03-20-2018 10:52 PM
Super User
Posts: 24,010

Re: Stuck in initializing (university edition)

Posted in reply to danielwcy

Restart your VM using Oracle VirtualBox, right click and restart and then try again.

 


@danielwcy wrote:

I stuck in this page forever please help using university edition 

 


 

Learner
Posts: 1

Re: Stuck in initializing (university edition)

we also facing the same issue. We are using the SAS University Edition version9.4.

I have 16 GB RAM in host machine.

Windows 10 OS.

In C:\Users\XXXXXX\AppData\Roaming  folder I do not have any virtualbox related folders/files.

waiting for helping hand on the same.

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Super User
Posts: 24,010

Re: Stuck in initializing (university edition)

Posted in reply to userlakshmi

@userlakshmi some of this may be relevant. 

https://communities.sas.com/t5/SAS-Analytics-U/SAS-University-Edition-update-addresses-VirtualBox-fo...

 

Note that you need to follow the instructions exactly, ie don't change the cores/RAM/OS it the VM settings at all when setting up. Your RAM is irrelevant to the set up process.

 


@userlakshmi wrote:

we also facing the same issue. We are using the SAS University Edition version9.4.

I have 16 GB RAM in host machine.

Windows 10 OS.

In C:\Users\XXXXXX\AppData\Roaming  folder I do not have any virtualbox related folders/files.

waiting for helping hand on the same.


 

Occasional Learner
Posts: 1

Re: Stuck in initializing (university edition)

Hello I tried to restat, turn off even restar the computer and SAS still keeps freezing in "INITIALIZING" 

 

Using SAS Universityh edition, just updated: 

Version: university.cny.sas.com@sas:university-6p.2/6p.2.5be350ea99d3-1-1  And Oracle Virtual Box

 

 

 

VM.PNG

 

Thanks for your attention.

New Contributor
Posts: 2

Re: Stuck in initializing (university edition)

Experiencing the same issue. I have reinstalled the VM to the latest version and am still experiencing the issue.

SAS Employee
Posts: 32

Re: Stuck in initializing (university edition)

Were you able to get it to work?  If not and you are using Chrome, it may be related to an issue we are having with the latest version of Chrome.  See https://communities.sas.com/t5/SAS-Analytics-U/SAS-university-edition-SAS-Studio-stuck-on-initializi... and https://communities.sas.com/t5/SAS-Studio/SAS-Studio-Status-check-stuck-in-Initializing-after-click-...

 

So I would try using a different browser to see if that fixes it for now.

Occasional Learner
Posts: 1

Re: Stuck in initializing (university edition)

Posted in reply to BrianGaines
We also encounter the same issue in Chrome 67.0.3396.79 (64 bit). but the software work weill in FireFox 60.0.1 (64bit). Thanks!
Occasional Learner
Posts: 1

Re: Stuck in initializing (university edition)

Thanks! Smiley Happy
New Contributor
Posts: 2

Re: Stuck in initializing (university edition)

Posted in reply to BrianGaines
Yes, switched to ie.
New User
Posts: 1

Re: Stuck in initializing (university edition)

Posted in reply to BrianGaines

This information solved my problem too. I got it using using firefox browser.

User
Posts: 1

Re: Stuck in initializing (university edition)

Posted in reply to BrianGaines

it worked for me when i tried it using firefox, so maybe it is Google Chrome issue

Frequent Learner
Posts: 1

Re: Stuck in initializing (university edition)

Posted in reply to BrianGaines

When I used Microsoft Edge, it started working perfectly fine. Thanks 

Occasional Learner Y18
Occasional Learner
Posts: 1

Re: Stuck in initializing (university edition)

Use Firefox browser. This fixed the issue for me
Occasional Learner
Posts: 1

Re: Stuck in initializing (university edition)

I had the same problem since this morning. I used Chrom and I switched to Explora. Now itis working. It is a problem with Chrom. 

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