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SASUSER Error prohibits me from using EG

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New Contributor
Posts: 2

SASUSER Error prohibits me from using EG

Hi,

 

Whenever I try using EG in OnDemand for Academics, following error message comes up and I can't use Enterprise Guide.

 


Exception type: SAS.EG.SDS.SDSException
SAS Message: [Error] The launch of the server process failed because of an invalid or inaccessible SASUSER library.

Raw Message: <?xml version="1.0" ?><Exceptions><Exception><SASMessage severity="Error">The launch of the server process failed because of an invalid or inaccessible SASUSER library.</SASMessage></Exception></Exceptions>
Source: SAS.EG.SDS.Model
Target Site: SASWorkspace

 

Can anyone help on this?

 

New Contributor
Posts: 2

Re: SASUSER Error prohibits me from using EG

By the way, user name is valid1tsuda0 and the user was created just 2 hours ago.

Super User
Posts: 7,866

Re: SASUSER Error prohibits me from using EG

My usual first step to determine the problem would be to log on to the SAS server (using ssh) with the userid, and check if there already is a directory sasuser.XXX (XXX most probably being v94), and if I can write anything there; if the directory is not present, I would try to create it manually with mkdir.

This should check if there is a problem with the permissions.

 

Don't know if a commandline logon is possible with OnDemand.

 

You might need to contact SAS Technical Support (TS).

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