04-15-2017 11:27 AM
I just learned of the availability of SAS University Edition. However, whenever I tried to downlad this edition, I get the followinfg message: Oops! Your profile does not have permission to complete this download.
What's up? Any help appreciated.
04-15-2017 01:24 PM - edited 04-17-2017 11:30 AM
Contact Tech Support:
Art, CEO, AnalystFinder.com
Note: Corrected previously incorrect address
04-17-2017 10:15 AM
04-17-2017 10:35 AM
Unable to download SAS University edition on a Mac. Keep getting the Oops message.
Tried to contact email@example.com, received undeliverable
04-17-2017 11:03 AM
Hi, @rmillard. First, the address for you to use is firstname.lastname@example.org. Since you've been experiencing problems for a couple of days, you might want to go directly to SAS Technical Support which is email@example.com
In looking over other postings about this, many have solved the issue by using a different browser. I think there's a good chance that you first tried to access the download during maintenance, and the problem has been cached so clearing the cache and/or using a different browser may make the difference.