02-15-2017 07:35 PM
I've been trying to get SAS University up and running but get an error when trying to import the OVA file into Virtual Box (see attachment w/ screen shot of error).
I've been following some threads in search of a solution for this error and have already tried VirtualBox's versions 5.1.4, 5.1.12, 5.1.2 and 5.1.0.
I'm still getting the error.
Could anyone help me w this?
Thank you in advance !
02-15-2017 09:11 PM
Can you move the storage location to a location than under users? It seems like you don't have admin privileges for the folder to be created.
02-15-2017 09:24 PM
Hi @Reeza, VirtualBox is currently stored in "applications" and the Ova file in the "downloads" folder both of which are housed under Users.
Do you mean storing the Ova file or VirtualBox in another location? Also, what location would you recommend? It seems like on a Mac, almost everything falls under Users.
Thanks for your hlep !
02-15-2017 11:27 PM
It seems weird to be unable to create the folder. Is it a permission issue? If you navigate to the folder can you create a folder or file in that location? Is there by any chance a previous instance lying around?
02-16-2017 07:12 PM
Hi, @renanm! I feel sure this will work for you. Last night I tried to respond via email but neglected to actually send it. My apologies!
I would suggest you put your VM (the virtual machines) in your Documents folder. This would be my best guess.
You are welcome to send email to firstname.lastname@example.org or call our support line at 1-800-727-0025. I feel sure we can make it work for you.
Again, please change the install location to your Documents folder. I think this is a permissions issue. I'm sorry for your inconvenince!
02-16-2017 07:19 PM
Hi @RandyMullis thank you kindly for your response.
Just to clarify, are you instructing me to change my VirtualBox to my documents folder?
I haven't downloaded VM, as per Reeza's previous advice as it seems like the free version is only temporary.
Please let me know ! Thanks again for your support !
02-16-2017 07:22 PM
Yes, that's what I'd say. The Mac has a little tighter permissions model when it comes to services writing to the file system. So I think relocating it there will work.
You can to to the VirtualBox menu, then Preferences, and then change the default location for VMs.
02-16-2017 07:48 PM
Hi @RandyMullis it worked ! Can't thank you enough for your help ! Much appreciated !
02-16-2017 07:49 PM
Great! I'm sorry I didn't get back to you sooner.
Thank you for learning and using SAS!