06-27-2014 04:08 PM
Hi, I have been having an issue with SAS Studio for SAS University Edition. I installed the appropriate virtual machine (Oracle VirtualBox) and proceeded to install SAS University Edition. When I first logged in to SAS Studio, it appeared that it was working fine when using the code editor. However, after a couple simple proc statements, it began to stop outputting anything and when I would click "Run", it would just show the "Running" message and would not produce any output. It seems to just get hung up. It only seems to do this after I have run a few different, yet simple proc statements though (proc freq, proc contents, etc.) but it isn't like I am running complex programs or anything. I was wondering if RAM could be a cause for a problem like this or do you think it has more to do with the virtual machine installation? I am working on a Macbook Air with a 256 GB hard drive and 4GB RAM (and it's a new machine as well). Thank you for any help!
06-27-2014 08:50 PM
So it has only happened when I've used proc statements. I will run a couple proc freqs and I will get output and then on the third or fourth one, it just seems to stop producing output and will stick on the "Running" message without producing output.
This has happened twice and the code has not been exactly the same either time. Examples of a couple pieces of code I've used when it happened are below.
proc freq data=sashelp.electric;
proc means data=sashelp.electric;
So, it starts after statements like these, usually after just a few of them.
06-27-2014 09:28 PM
I just found this thread and this is exactly the issue I am having. It seems it is more of a SAS Studio system issue though than anything on my end.
06-28-2014 09:43 AM
Yep, it makes it very inefficient and hard to use if you have to keep doing this. I wonder if SAS will put out an update because it seems like a fairly common problem with the University Edition. I hope they can do something about it.
07-22-2014 02:27 PM
Ah, this is great news! Thanks Jennifer! I don't know if I am being too curious or not, but was it determined what the fundamental cause of that hanging problem was? If it's too complex to explain, no worries. I just enjoy understanding these things as much as I can. Thanks again!
07-22-2014 09:34 PM
I don’t know all the details, but the summary I got from R&D is that it was due to a process that tries to clean up unused resources. There was a rare condition where this process didn't realize SAS code was executing and was cleaning up out from under the SAS Studio submission.
And while I have the opportunity, I’d like to say thank you to you and everyone else who reported this via the communities and SAS tech support. It’s great to watch the feedback loop working!
08-19-2014 10:57 AM
Thank you Jon and Jennifer... I was having the same issue...and running very small, simple programs... similar situation where the running window would just keep spinning and I would have to restart the SAS session...
I just finished with the new version update... and so far, so good...
I agree, the sas communities feedback support is working very well. I also have to thank Tech Support too, as I had an issue setting things up initially using the newest version of Oracle VM. They said it had something to do with windows 8.1 (security-related, I think). Anyway, they suggested I used VMPlayer instead. I downloaded it along with the Studio Univ. Ed. zip file (.vmx), but got an error (chdsk) right before it finishing launching SAS. So, I decided to try to import the .ova file into the VMPlayer... and it worked... When I started having issues with running my jobs, I thought that my hybrid solution? might have had some unexpected side effects and was causing the slow down... Thanks for posting!
08-21-2014 04:04 AM
Hi Jennifer Jon Susan,
I experiecend a similar problem:my setup: I7/ 16GB RAM /SSD Win8.1/64 Fireforx; Should be sufficiend . After installing oracle virtual Box and SAS how it is suggested I managed to import a Excel sheet to work and tried to sort it via a simple Proc sort out.. after pressing F3 it took several sec (500 rows) and then it said the script doesnt answer any more and a had to cancel the task.
I just dowloaded it a few days ahaed so it will be the latest Version .. have you any suggestion how to fix that? Shulf I try to install the VMWARE Version?
01-21-2015 04:34 PM
I am a new user and found this thread by googling. I installed VMware player on my pc (i7/win8/8G gram) and followed all the steps on the SAS university edition website, but when I get to the point to "play virtual machine", it gives me a screen with the following error message. Any suggestions? Thanks.
This virtual machine is configured for 64-bit guest operating systems. However, 64-bit operation is not possible.
This host supports Intel VT-x, but Intel VT-x is disabled.
Intel VT-x might be disabled if it has been disabled in the BIOS/firmware settings or the host has not been power-cycled since changing this setting.
(1) Verify that the BIOS/firmware settings enable Intel VT-x and disable 'trusted execution.'
(2) Power-cycle the host if either of these BIOS/firmware settings have been changed.
(3) Power-cycle the host if you have not done so since installing VMware Player.
(4) Update the host's BIOS/firmware to the latest version.
01-21-2015 05:06 PM
09-18-2014 01:04 PM
I had several issue and described those.
That spinning also experienced with the following:
Having a growing log saslog at some moment the coordination to the browser fails with this result. Keeping your sas log small bypasses the issue.