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SAS University Edition error using virtualbox - 0xc000000e

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New Contributor
Posts: 3

SAS University Edition error using virtualbox - 0xc000000e

Hello I have some problem to start SAS university edition using VM VirtualBox.

I successfully downloaded and installed virtualbox and sas university edtion,

however when i am trying to start the virtual box(aka step 4), i am getting the error message.

 

The virtual machine 'SAS University Edition' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\Users\VirtualBox VMs\SAS University Edition\Logs\VBoxHardening.log'.

 

Result code: E_FAIL (0x80004005)

Component: MachineWrap
Interface: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}

 

Actually I used very well SAS university edition a month ago.

But today, I fail to update the file, so I download and install the new version of virtualbox and SAS university edition.

I already check my computer BIOS setting and read help document, but I can't solve this problem

SAS Super FREQ
Posts: 434

Re: SAS University Edition error using virtualbox - 0xc000000e

Hi, @cydonia. If I were in your position, I would revert back to an older build of VirtualBox, perhaps 5.1.14 available here:

https://www.virtualbox.org/wiki/Download_Old_Builds_5_1

 

Also, the error message suggests looking at the log. Perhaps you might find some insight there? If you want to post the log (C:\Users\VirtualBox VMs\SAS University Edition\Logs\VBoxHardening.log) I'd be happy to take a look.

 

Thanks,

Randy

New Contributor
Posts: 3

Re: SAS University Edition error using virtualbox - 0xc000000e

[ Edited ]
Posted in reply to RandyMullis

Hi Randy, Thanks you for your advice.

 

As your advice, I installed old version VirtualBox(ver 5.1.14) and launched SAS university edition,

but the same error message appears like my first posting.

 

So I attach the VirtualBox log file

 

For reference, I'm using windows 10 OS and I downloaded SAS university edition using Internet Explorer 11.

 

I hope that this log file helps to solve the problem.

 

 

New Contributor
Posts: 3

Re: SAS University Edition error using virtualbox - 0xc000000e

Posted in reply to RandyMullis

I can launch SAS-UE using VMware not VirtualBox..

I tried to many way to fix this problem, but I didn't find the solution.

 
 
There are several ways I've tried.
 
1.  Uninstalled ActiveX and security programs including vaccine
    - It is not my case. I  Kaspersky vaccine and I've been using the vaccine from a long time ago, and it did not matter in SAS UE
      previous versions.
   - Also I don't install any ActiveX while this problem occurs.
 
2. Uninstall and Reinstall VirtualBox: It doesn't work.
 
3. Uninstall and Reinstall VirtualBox old version
  - I tried to install the old ver VirtualBox from 4.3.x to 5.1.14, but same error was occurred.
 
So, If you are experiencing the same problem as me, try installing VMware.
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