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SAS Studio Update

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SAS Studio Update

Hello,

I have downloaded the new update for SAS Studio, but when I try to update,  I receive the message in the Information Centre"The update has failed. Click Update to try again" .

Does anyone why do I encounter this issue?

Thank you!


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‎08-11-2015 03:31 PM
SAS Super FREQ
Posts: 361

Re: SAS Studio Update

Hi, Tanas! Generally, if the update fails, it's probably easiest just to download it again:

http://www.sas.com/en_us/software/university-edition/download-software.html

While we may be able to determine why it failed, it's probably more expeditious to download.

If you need a reminder of how to import the virtual machine image, here are the Quick Start guides:

VMware Player

http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVM...

Oracle VirtualBox

http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVi...

Let us know if you're successful!

Randy

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‎08-11-2015 03:31 PM
SAS Super FREQ
Posts: 361

Re: SAS Studio Update

Hi, Tanas! Generally, if the update fails, it's probably easiest just to download it again:

http://www.sas.com/en_us/software/university-edition/download-software.html

While we may be able to determine why it failed, it's probably more expeditious to download.

If you need a reminder of how to import the virtual machine image, here are the Quick Start guides:

VMware Player

http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVM...

Oracle VirtualBox

http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVi...

Let us know if you're successful!

Randy

New Contributor
Posts: 3

Re: SAS Studio Update

Hello, Randy,

Thank you for your answer. I did download again SAS Studio, but although I assumed that the new download already incorporates the update, I still receive the message in the Information Centre that I need to update (although I cleared my cash). When I try to make the update, I still receive the update fail message.

Anyway, I overpassed the update step and started the SAS Studio. Given the welcome page (some concentric circles that I did not encounter before), I assdume that the update was done with the new version I have donloaded.

Your sincerely,

Tanas

SAS Super FREQ
Posts: 361

Re: SAS Studio Update

That's interesting, Tanas. I'm not sure why you didn't get the latest version. If you are being productive, that's the main thing! :-)

If you have time, at your convenience, I'd like to know the version you are using. In SAS Studio, you can got to the question mark icon in the upper right corner, choose About SAS Studio, and then give me the Site Name (near the bottom). It might say "UNIVERSITY EDITION 2.1 9.4M3..." or something like that. I would be curious.

Thanks,

Randy

New Contributor
Posts: 3

Re: SAS Studio Update

Hey, Randy,

My SAS Site Name is: Site name: UNIVERSITY EDITION 2.2 9.4M3 WITH ETS FOR PLAYER. If you need any additional information, please, feel free to ask me.

Yours,

Tanas

Contributor
Posts: 24

Re: SAS Studio Update

I'm having the same issue with the latest update. I am up against a deadline so I plan to try your, @RandyMullis's, solution (download it again) next week.


Here's my info if it helps --
Release: 3.6 (Basic Edition)

Build date: Jan 12, 2017 5:00:00 PM
SAS Mid-tier release: Jan 12, 2017 4:22:00 PM
Java Version: 1.7.0_111
SAS release: 9.04.01M4P11092016
SAS platform: Linux LIN X64 2.6.32-642.6.2.el6.x86_64
Site name: UNIVERSITY EDITION 2.4 9.4M4
Site number: 70208402

 

Thanks.

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