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Public access has been denied" when logging onto SAS on Demand

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Contributor
Posts: 22
Accepted Solution

Public access has been denied" when logging onto SAS on Demand

Two of my students get this message when trtyong to log onto SODA

 

"Public access has been denied.

Public users are not allowed to access this SAS application. The current user has been signed out"

 

The other 14 students are not having a problem.

 

We tried two different browsers (Firefox and Chrome), cleared browsing history, rebooted, tried a second and thrid computer and nothing has helped.  

 

Please hel if you can.


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‎09-23-2016 12:14 PM
Contributor
Posts: 22

Re: Public access has been denied" when logging onto SAS on Demand

SAS support fixed the problem.  Thanks for your replies

View solution in original post


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Super User
Posts: 10,500

Re: Public access has been denied" when logging onto SAS on Demand

Next thing I would check for are any spelling issues with user or password like extra blank spaces or case or possibly special characters?

Contributor
Posts: 22

Re: Public access has been denied" when logging onto SAS on Demand

When he tries logging on with an incorrect password he gets "invalid user id
or password" as expected. When he logs on with the correct password he gets
the "public access denied" message

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Super User
Posts: 17,824

Re: Public access has been denied" when logging onto SAS on Demand

The account may have been locked out for some reason. 

Contact support@sas.com for assistance. 

Solution
‎09-23-2016 12:14 PM
Contributor
Posts: 22

Re: Public access has been denied" when logging onto SAS on Demand

SAS support fixed the problem.  Thanks for your replies

☑ This topic is SOLVED.

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