06-29-2016 12:02 PM
Today I installed the Oracle VirtualBox and downloaded the SAS University Edition vApp. I cannot create a folder for my data and results (step 3 in the Quickstart guide). I get the following error message:
The machine is not mutable or running (state is Saved).
I enclosed a screenshot. The test next to the red cross is written in Dutch. Myfolders is located on the H drive which the network drive.
How can I solve this problem?
06-29-2016 12:04 PM
Hi, @chan01. Your virtual machine needs to be completely shut down, not just suspended. Make sure you used the Machine->Close->Power off menu item.
Please power it off and try again!
06-29-2016 01:28 PM
Thank for your quick reply.
Your suggestion helped me a lot but I am now seeing a "A shared folder named "myfolders" was not found on the virtual machine" message in the Information Center. I have juist installed the latest version of the SAS University Edition, so I don't see the need to update tot this version.
What can I do to solve this problem?
06-29-2016 01:33 PM
Hi, @chan01! When you start the SAS University Edition virtual machine, the Information Center will do a check to make sure you have a Shared Folder called "myfolders". Note that it needs to be a valid Shared Folder and the name must be all lower-case. Please compared your Shared Folders to this and make sure it looks similar. Let me know if addressing any descrepancies makes a difference.
06-29-2016 02:55 PM - edited 06-29-2016 03:02 PM
I am encountering an update issue:
- I see the message “The download completed successfully. To apply the updates now, click Update. See details about the updates.”
- I click on the “Update” button.
- A progress bar appears with 0% progress
- The message ”the update has failed. Click Update to try again.” appears.
I have closed down the VirtualBox completely. I have emptied the cache of the internet explorer but I am still getting the message ”the update has failed. Click Update to try again.”
I also get the following messag after clicking on the “Start SAS Studio” button:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache PivotalWebServer Server at localhost Port 10080
What can I do?
06-29-2016 03:24 PM
I used the Firefox browser.
This time I ignored the download message "the SAS University Edition updates are available for download. This size of the download is 14.5MB." because I downloaded the latest edition.
I went straight to the " Start SAS studio" buttion.
The same message "503 Service Temporarily Unavaiable" appeared.
06-29-2016 03:42 PM
@chan01 the 14.5MB update contains the fix for the "503 Service Temporarily Unavailable" error message you are seeing. Try updating SAS University Edition using your Firefox browser.
06-29-2016 05:15 PM - edited 06-29-2016 05:21 PM
Using Firefox did not work. I have tried twice. Both times I waited 30 minutes but still got the progress bar with 0% progress (see screenshot).
Do you have another suggestions?