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New SAS user with questions? Post them during Analytics U Office Hours!

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New SAS user with questions? Post them during Analytics U Office Hours!

[ Edited ]

Did your last attempt to install SAS University Edition go sideways? Libref or PROC whatever won’t do your bidding?


Analytics U Office Hours.jpgPost a question in the Analytics U Community and receive speedy assistance from top problem solvers.




You can always post questions at your convenience, 24/7. Most topics receive a reply within a day. Community management will keep a particularly close eye out for posts during Analytics U Office Hours on Wednesdays, 1:00-2:00 p.m. ET


Who can participate?


Anyone who downloads SAS University Edition or accesses our other free learning option, SAS OnDemand for Academics. Visit our website to figure out which will work best for you.


Posting a question during office hours:


Any SAS learner is welcome, whether you’re a university freshmen still unpacking your suitcase or a professor using SAS OnDemand for Academics in the classroom. Maybe you're an independent adult learner augmenting your skill set with SAS, among the world’s most in-demand, best-paying career skills.


Are you a K-12 educator? Or part of a college or university looking to include SAS among your school’s offerings? SAS grew out of and loves academia. We’ll be standing by for you too, ready to help you get started.


I’m in! So, how does this work?


Say you have one of the issues mentioned above or want someone knowledgeable to critique your code. Maybe you want to use University Edition, but the purpose you have in mind is in a gray area of the end-user license agreement.


Read my article on how to get fast, helpful answers. Then, at whichever date and time is most convenient for you:


  1. Visit the Analytics U Community home page and sign in. (Lurk all you want without signing in, but posting is for members only.)
  2. Select New Message
  3. Type your question in the subject line.
  4. Elaborate on the question in the body of the message. You can insert SAS code using the “running man” icon in the tool bar.
  5. Hit Post and wait. Soon, you’ll benefit from expert replies, aimed at getting you up to speed as quickly as possible.

What if my issue is super complicated?


If a question requires some time for research, we’ll let you know. If your scenario is better-addressed by SAS Technical Support, we’ll let you know that too.



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