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Issue while updating sas university edition

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Occasional Contributor pa4
Occasional Contributor
Posts: 6
Accepted Solution

Issue while updating sas university edition

Hi

My SAS university edition is expired and i want to update it.

I am supposed to update from update link under notifications section on information center page.

However instead of an update button there i see an error message as below

The check for updates did not complete. Make sure you are connected to the internet and try again.

 

If i click on try again button i get same message again. I have tried this multiple times in different browser.

Please find attached screenshot for reference.

Any help on this will be highly appreciated .

Thanks

Aditya


sas update issue.JPG

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Solution
‎07-04-2017 02:35 PM
Occasional Contributor syk
Occasional Contributor
Posts: 19

Re: Issue while updating sas university edition

Download the sas university edition image ova file from the sas website again. Redo the steps when you first got the University version, that did it for me.

View solution in original post


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PROC Star
Posts: 7,489

Re: Issue while updating sas university edition

Does this help? It worked for me: https://communities.sas.com/t5/SAS-Analytics-U/Can-t-update-SAS-university-edition/m-p/368071

 

Art, CEO, AnalystFinder.com

 

Solution
‎07-04-2017 02:35 PM
Occasional Contributor syk
Occasional Contributor
Posts: 19

Re: Issue while updating sas university edition

Download the sas university edition image ova file from the sas website again. Redo the steps when you first got the University version, that did it for me.

Trusted Advisor
Posts: 1,584

Re: Issue while updating sas university edition

If you have downloaded SAS UE before DEC 31, 2016 you need to download the .ova file again.

It is a new release, not just an update.

Occasional Contributor pa4
Occasional Contributor
Posts: 6

Re: Issue while updating sas university edition

Thanks dor the help guys !!

My issue is resolved now.

Really appreciate the help !!

☑ This topic is solved.

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