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Getting error message on SAS

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Getting error message on SAS

Hello,

 

I recently updated my SAS software and followed every step. 

 

Now when I try to access the latest version I downloaded using Safari, I get to the SAS information centre screen (where you have the option of starting SAS Studio). This screen also tells me that SAS is up to date.

 

However when I click on "Start SAS Studio" I get an error message after 30 seconds or so (see linked image).

 

Did I do something incorrect when downloading the new version? Any help would be greatly appreciated!

 

Thank you


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3 weeks ago
SAS Employee
Posts: 76

Re: Getting error message on SAS

Hi @KProst,

 

I think in the past this problem has been solved by downloading SAS University Edition again and then reloading it into your virtual machine.  Here's a link to a previous discussion about this same issue:

Unable to connect with SAS University Edition

 

I hope that helps!

thanks,

Jennifer

 

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Solution
3 weeks ago
SAS Employee
Posts: 76

Re: Getting error message on SAS

Hi @KProst,

 

I think in the past this problem has been solved by downloading SAS University Edition again and then reloading it into your virtual machine.  Here's a link to a previous discussion about this same issue:

Unable to connect with SAS University Edition

 

I hope that helps!

thanks,

Jennifer

 

New Contributor
Posts: 2

Re: Getting error message on SAS

Posted in reply to jennifert

Hi jennifert, that appeared to take care of the problem! Thank you kindly.

☑ This topic is solved.

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