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Download Problem: This Kernel requires an 86-64 CPU...

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Occasional Contributor
Posts: 6

Download Problem: This Kernel requires an 86-64 CPU...

It took a few hours to fix the VT-x problem (thanks You Tube, the SAS site was much less helpful), but now I've got this error message:

 

      This kernel requires an 86-64 CPU, but only detected an i686 CPU.  Unable to boot...

 

What gives?  Is SAS saying my computer is not good enough?  Or do I need to go back to BIOS and fix something?  My students are fairly low income and may not have particularly sophisticated machines, is this what they would be hammered with when trying to download?

 

Thoughts?  Fixes?  Much thanks.

Super User
Posts: 10,500

Re: Download Problem: This Kernel requires an 86-64 CPU...

Please describe what you were attempting to do as your post is bit vague.

 

If you were attempting to install SAS Univerisity Edition then it may be a good idea to check the computer requirements.

 

Super User
Posts: 17,824

Re: Download Problem: This Kernel requires an 86-64 CPU...

A 64bit processor is required for SAS UE.

If you have dedicated internet the AWS version may be an option.

Community Manager
Posts: 2,761

Re: Download Problem: This Kernel requires an 86-64 CPU...

For others who encounter this, the answer is part of the SAS Analytics U FAQ.

 

What is a "This kernel requires an x86-64 CPU" error?

Occasional Contributor
Posts: 7

Re: Download Problem: This Kernel requires an 86-64 CPU...

HI ChrisHemedinger,

Sadly this does not work for me as I don't have any 64-bit option in the dropdown menu as the help file suggests.

Any ideas?
Community Manager
Posts: 2,761

Re: Download Problem: This Kernel requires an 86-64 CPU...

Hi @jocelyn -- I suggest that you start a new topic with the exact errors you're seeing (include screen shots if possible).  Also include whether you're using VirtualBox or VMWare.

Occasional Contributor
Posts: 7

Re: Download Problem: This Kernel requires an 86-64 CPU...

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