06-18-2017 05:35 AM
my SAS university edition license is going to expire. I was trying to update my version. I have downloaded the file, but everytime I click on the update button, the update stops (it starts at 0% and then stops), saying that it has failed. I have tried to apply what's written here http://support.sas.com/software/products/university-edition/faq/trouble_update_options.htm . I emptied my browser's cache, loaded the .ova file again in VM virtualBox, but the situation is still the same. What can I do?
The .ova file I'm using is: unvbasicvapp__9411009__ova__en__sp0__1.ova
I am on Ubuntu 16.04
06-18-2017 08:39 AM
Hi, @Mujina. Your best course of action is simply to delete your current version, import an OVA file of the current version, and import that current one. Then just re-create your Shared Folder to attach your current files.
Because you are storing your files in a Shared Folder and not in the SAS University Edtion virtual machine, deleting the old one and importing the new one won't affect your content.
(The Update process is improved in this new version; you won't experience the benefits of these changes until the next update.)
06-18-2017 10:33 AM
06-20-2017 05:57 PM
The new OVA file download is failing? Is it displaying an error message that you can share? If the download is failing on each try, it may be related to lag or your antivirus software.
Or are you seeing the download/update fail in the welcome screen for SAS Studio? If the download is failing in that screen, I would recommend following @RandyMullis's suggestion of deleting your existing version, downloading the new OVA file, and importing the new copy.
06-23-2017 11:41 AM