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Why is Entire PDF Blank Posting to Sharepoint - IE 8 Issue or Something Else?

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Occasional Contributor
Posts: 8

Why is Entire PDF Blank Posting to Sharepoint - IE 8 Issue or Something Else?

Hello All,

I have a number of programs that create PDF reports via ODS running SAS 9.2. on a UNIX/Linux platform.  For over a year, I have been posting these reports to my team's Sharepoint site with no problems.  Last week, one of my team members tried posting one.  The result was a blank PDF with only the table of contents appearing.  Only obvious difference between my installation and his is the Internet Explorer version - 7 for me and 8 for him.  A few points:

1.  When I posted the PDF, he had no trouble reading it

2.  When he posted the same file, the results were blank as detailed above

3.  I created another PDF using MS Word and he posted it.  No problem with this.

I'm thinking it has something to do with the IE version but couldn't find anything in Support.  Anyone else have this problem?

SAS Super FREQ
Posts: 8,742

Re: Why is Entire PDF Blank Posting to Sharepoint - IE 8 Issue or Something Else?

Hi:

  Are you saying that you both ran IDENTICAL code, using IDENTICAL options and the same version of SAS? The IE version should not make a huge difference because I thought that IE was only starting up Adobe Acrobat Reader as a helper application. Did you both have the IDENTICAL versions of Adobe Acrobat Reader?

  But, even so, this sounds like an issue for SAS Technical Support, to me.

cynthia

Occasional Contributor
Posts: 8

Re: Why is Entire PDF Blank Posting to Sharepoint - IE 8 Issue or Something Else?

Yes, including Adobe Acrobat Reader.  Think I should put something in?

SAS Super FREQ
Posts: 8,742

Re: Why is Entire PDF Blank Posting to Sharepoint - IE 8 Issue or Something Else?

Hi:

I think it's worth a closer look, given what you report, and Tech Support is in the closer look business.

cynthia

Super User
Super User
Posts: 6,499

Re: Why is Entire PDF Blank Posting to Sharepoint - IE 8 Issue or Something Else?

From my personal experience of the software tools listed in this post Sharepoint is the most unstable.

I have had experience where I cannot get links to pages in Sharepoint to work the same even when using the exact same computer.

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