"Unable to load Java Virtual Machine" SAS 9.4 while running PHREG

[joesmama]

Hello,

Trying to run some survival plots this morning but SAS 9.4 (running locally on my PC) is suddenly saying "Unable to load Java Virtual Machine". Based on some other posts, I suspect this might have something to do with a directory path. I tried to run PROC JAVAINFO but it didn't work for some reason. The output from PROC OPTIONS is shown below. Would appreciate your help. Thank you. 

ERROR: Proc javainfo did not run correctly.
2873 proc javainfo ;
2874
2875 run ;
2876

2877 proc options option=jreoptions ;
2878
2879 run ;

SAS (r) Proprietary Software Release 9.4 TS1M5

JREOPTIONS=( -DPFS_TEMPLATE=C:\Program
Files\SASHome\SASFoundation\9.4\tkjava\sasmisc\qrpfstpt.xml
-Djava.class.path=C:\PROGRA~1\SASHome\SASVER~1\eclipse\plugins\SASLAU~1.JAR
-Djava.security.auth.login.config=C:\Program
Files\SASHome\SASFoundation\9.4\tkjava\sasmisc\sas.login.config
-Djava.security.policy=C:\Program Files\SASHome\SASFoundation\9.4\tkjava\sasmisc\sas.policy
-Djava.system.class.loader=com.sas.app.AppClassLoader
-Dlog4j.configuration=file:/C:/Program%20Files/SASHome/SASFoundation/9.4/tkjava/sasmisc/sas.log4
j.properties
-Dsas.app.class.path=C:\PROGRA~1\SASHome\SASVER~1\eclipse\plugins\tkjava.jar
-Dsas.ext.config=C:\Program Files\SASHome\SASFoundation\9.4\tkjava\sasmisc\sas.java.ext.config
-Dsas.jre.libjvm=C:\PROGRA~1\SASHome\SASPRI~1\9.4\jre\bin\server\jvm.dll
-Dtkj.app.launch.config=C:\PROGRA~1\SASHome\SASVER~1\picklist -Xms128m
-Xmx128m )
Specifies the Java Runtime Environment options for SAS.
NOTE: PROCEDURE OPTIONS used (Total process time):
real time 0.01 seconds
cpu time 0.01 seconds

[andreas_lds]

Have you seen this: https://communities.sas.com/t5/Administration-and-Deployment/SAS-9-4-Proc-SGPLOT-Unable-to-load-the-...

[ballardw]

PROC JAVAINFO uses Java to report its diagnostics. So if Java won't run the proc errors out.

Another option may be that friendly IT "upgraded" your Java install and then removed the version SAS uses. This can cause a similar issue because the JRE options in the Config file will likely be pointing to the previously installed version.

If the paths that JRE options point to are missing you may need to reinstall the version of Java that SAS expects.

[joesmama]

Thank you. I can't figure out what happened but a reboot of my computer seemed to fix the issue.