03-18-2017 09:36 PM - edited 03-19-2017 07:42 PM
Methods to provide feedback, report, and communicate results
(1. Projected results, 2. early feedback, and 3. complete results.)
Hi everyone. Recently, I had discussed the process of communicating and reporting results in a BI project solution as part of my MS in Analytics program. I wanted to share this topic with SAS community.
Per Stetson (2013), communication should be continuous throughout a BI project with stakeholders who care about the project results.
There could be several stakeholder roles including:
It is critical to understand the role of RACI in each BI or Analytics project to ensure presentation of executive summary or reporting is:
Otherwise, it may not mean much to the business and it would be a herculean task for the project manager to sell his/her next project(s)…
Best practices to communicate results to stakeholders and reporting attributes
Some of the successful strategies / practices for communicating results to stakeholders include:
Best of all, I liked George Bernard Shaw’s quote from Stetson (2013):
“I am sorry that the letter I have written you is so long. I did not have time to write a short one.”
This quote in a nutshell captures the essence of reporting and communicating results to stakeholders / leadership in any analytics project in general and BI project in particular.
Stetson, V. (2013). Communicating and reporting on an evaluation [PDF]. Retrieved from http://pdf.usaid.gov/pdf_docs/Pnadq296.pdf
03-19-2017 07:43 PM
I would like to thank Larry LaRusso for his review and feedback to improve the content of this post. I am grateful for his suggestions.