Getting started with the community

User Guidelines for SAS Support Communities

by Community Manager on ‎09-01-2015 02:30 PM (524 Views)

The SAS Communities are a service hosted by SAS Institute Inc. to facilitate the exchange of technical information pertaining to SAS products, services and best practices. Share your questions and SAS experiences with other SAS customers; pitch in and help someone solve a problem; or just read and learn.

 

For questions regarding SAS software that require immediate technical assistance, please contact SAS Technical Support. By using this site, you certify that in addition to these guidelines, you have read and agree to abide by SAS's Terms of Use.


While our community is aimed at SAS customers and users, we welcome everyone with an interest in programming, analytical, data management or data visualization software, as long as you adhere to these community rules:

 

  • Understand that this is a public site. Do not include any data or information that is confidential or that contains the personal information of other individuals. Be aware that any information you include in your Communities profile will be accessible to all registered users of the Communities. SAS has the right to post, not to post, to modify, and to remove any of your content and/or to terminate your access to and use of the Communities in its sole discretion.

 

  • Be yourself. In your posts or in your profile, you should identify yourself as well as any relevant company affiliation you may have. If you choose to upload a profile image, it should be one that helps identify you to other users, and in which you are recognizable.

 

  • Respect each other. Please respect the intellectual property rights of others and do not use images, logos, or other materials that belong to someone else without their express permission. Respect members by posting positive and constructive comments. Spam and abusive posts will not be tolerated.

 

  • Appreciate everyone’s time. Search the community for your question before you ask. If still unanswered, ask well-thought-out questions that explain prior research and experimentation. Supply sample data if possible, making sure it’s not confidential (see #1).

 

  • Tell us what worked. Mark answers as “accepted solutions” or “like” them so that other community members can benefit from your experience and opinion.

 

  • Be relevant. Please do not post duplicate messages in different communities – this is confusing and fragments discussion. If a discussion sparks a new question, start a new thread rather than interrupting the original train of thought.

 

We are glad you’ve found a home on SAS Communities, and hope you find this site valuable. Now that you know the ground rules, start exploring!

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