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The SAS Support Communities Super Users Program

by Community Manager ‎01-31-2016 02:12 PM - edited ‎08-01-2016 10:29 AM (3,638 Views)

Like any community, the SAS Support Community is only as strong as its members.  And we're proud to say that we have some pretty outstanding members.

 

community-super-user-badge-icon.pngSome of our members stand out even more than others. To recognize these special folks, we have established the SAS Support Communities Super Users program.  Super Users exemplify the best aspects of the SAS community: they are helpful, knowledgeable, and trustworthy.  When you post a SAS question on communities.sas.com, there is a better-than-even chance that one of our top users will respond with an answer that solves your query or at least nudges you in the right direction.

 

The SAS Support Communities Super User program recognizes the strongest members for their outstanding contributions.   In addition to the public honor of the "Super User" designation, inductees are given tools that help them to expand their community leadership.  We hope this helps them get even more out of their community experience. Certainly, their actions help the rest of us in the community as well.

 

What's so special about being a Super User?

  • Super Users are publicly honored with a special rank icon that appears on their community avatar
  • They have access to a private "Super Users" forum, where they can confer with their fellow "supers" and the SAS community managers.
  • They are invited to "Super Users"-only meetings with SAS staff, where they get the inside scoop on SAS communities and other SAS goings-on.
  • They enjoy more weight from the "Likes" that their posts receive.
  • They receive some special abilities, such as moving stray posts to the proper board and marking spam.

 

How are Super Users selected?

SAS communities managers select the Super Users based on their demonstrated behavior in the community.  Which behaviors are most valued for this elite group?  There isn't a single ranking formula, but we look at:

  • Time spent in the community
  • Quantity and quality of posts
  • Accepted Solutions, as determined by the members who ask questions in the forums
  • "Likes" received on posts, indicating helpful or interesting posts
  • Leadership behaviors, such as advising new community members how to ask questions effectively and post to the most appropriate areas.

 

How long are these users "Super"?

  • The "Super User" designation has a 6-month term.
  • Every 6 months, the SAS communities managers will identify and invite a new set of Super Users.
  • Super Users can repeat: if you've been a Super User once, you could be a Super User again. Keep up the great work!

 

SAS Support Communities Super Users Inductees

 

August 2016

DarthPathos

data_null__

KSharp

KurtBremser

SASKiwi

SteveDenham

February 2016

Astounding

ballardw

LinusH

PGStats

Reeza

RW9

 

The next set of Super Users will be announced on February 1, 2017.  If you have Super User aspirations, it's not too soon to begin showing your stuff!

 

 

Comments
by Valued Guide
on ‎01-31-2016 03:58 PM

Congratulations @Astounding @ballardw @LinusH @PGStats @Reeza @RW9 on your outstanding contribution to the SAS Support Community and your recognition as inaugural Super Users! 

by Respected Advisor
on ‎02-01-2016 10:21 AM

Thanks @MichelleHomes

It's an honour to join such a awesome group of SASperts.

by SAS Super FREQ
on ‎02-01-2016 10:24 AM

Wow! Congrats to all. I've learned things from each of these experts.

by Community Manager
on ‎02-12-2016 01:29 PM

Congrats all!

by Occasional Contributor NiranjanaKR
on ‎08-17-2016 03:54 AM

Congratulations!

by Occasional Contributor CyberDataExplorer
on ‎10-07-2016 03:58 PM

Super Congrats !!!

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