Unanswered Questions Widget

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Unanswered Questions Widget

My unanswered questions widget is now listing the activity from the past 5/6 months instead of the most recent. Is anyone else experiencing this?


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‎02-12-2015 03:21 PM
SAS Employee
Posts: 232

Re: Unanswered Questions Widget

Hi Reeza, I just saw your note. I see what you mean about the Unanswered questions widget on the home page of the Support Communities.

This is Lainie Hoverstad logged in as Communities Admin along with and . We are changing the structure of the SAS Analytics U community and merging content from two sub communities into just one to make it easier for people there to find content. Unfortunately one of the side effects of this is that we discovered that after moving the content (from the Analytics U for Learning community > into the main Analytics U community),  our system thinks there is activity on the discussion and it "bumps" it up in the activity and unanswered questions widgets.

This should correct itself once we finish the content move.  **almost done**   If I see anything that looks like it was answered I will also mark it "assumed answered."

--> One temporary alternative is to look at all the unanswered questions via this view https://communities.sas.com/content#filterID=all~objecttype~objecttype%5Bthread%5D~thread%5Bopen%5D&...

Or, from the content tab you can filter Discussions by Open Discussions and then sort by create date descending.

Thank you for bringing this up. And for being a great member of this community.  Feel free to contact me or the rest of the team anytime.

Best,

Lainie

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‎02-12-2015 03:21 PM
SAS Employee
Posts: 232

Re: Unanswered Questions Widget

Hi Reeza, I just saw your note. I see what you mean about the Unanswered questions widget on the home page of the Support Communities.

This is Lainie Hoverstad logged in as Communities Admin along with and . We are changing the structure of the SAS Analytics U community and merging content from two sub communities into just one to make it easier for people there to find content. Unfortunately one of the side effects of this is that we discovered that after moving the content (from the Analytics U for Learning community > into the main Analytics U community),  our system thinks there is activity on the discussion and it "bumps" it up in the activity and unanswered questions widgets.

This should correct itself once we finish the content move.  **almost done**   If I see anything that looks like it was answered I will also mark it "assumed answered."

--> One temporary alternative is to look at all the unanswered questions via this view https://communities.sas.com/content#filterID=all~objecttype~objecttype%5Bthread%5D~thread%5Bopen%5D&...

Or, from the content tab you can filter Discussions by Open Discussions and then sort by create date descending.

Thank you for bringing this up. And for being a great member of this community.  Feel free to contact me or the rest of the team anytime.

Best,

Lainie

Super User
Posts: 19,789

Re: Unanswered Questions Widget

Posted in reply to Community_Help

Thanks Laine!

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