Help required: Can't run newly installed SAS 9.4

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Occasional Contributor
Posts: 17

Help required: Can't run newly installed SAS 9.4

Hi, I'm a uni student and have just installed SAS 9.4. Pardon me that I am totally new to SAS. This is the error message when I try to launch the application. I have tried googling but to no avail.

Request for some help.

ERROR: User does not have appropriate authorization level for library WORK.

ERROR: Path: C:\Users\Daniel\AppData\Local\Temp\SAS Temporary

ERROR: Files\_TD6468_DANIELHU_.

NOTE: Unable to initialize the options subsystem.

ERROR: (SASXKINI): PHASE 3 KERNEL INITIALIZATION FAILED.

ERROR: Unable to initialize the SAS kernel.

Super User
Posts: 7,761

Re: Help required: Can't run newly installed SAS 9.4

You seem to have a permission problem on

C:\Users\Daniel\AppData\Local\Temp\SAS Temporary

see also

and

MS security essentials and antivirus may also be the culprit:

SAS/GRAPH(R) 9.4: Reference, Third Edition

(scroll down to the approriate location)

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Maxims of Maximally Efficient SAS Programmers
New Contributor
Posts: 4

Re: Help required: Can't run newly installed SAS 9.4

Your IT folks may have restricted modify rights to the C drive location.  We have found we have to make the user an Administrator on the PC, or modify the sas config file to change the locations for work, sasuser, etc. to a network location where the user does have modify rights.

Trusted Advisor
Posts: 3,212

Re: Help required: Can't run newly installed SAS 9.4

C:\Users\...\AppData\Local\Temp\SAS Temporary is commonly open to the current user.
When you are using an installation done by Daniel and your userid is not Daniel the problem is obvious a result by an installer that has to tried to outsmart Windows by coding it himself an not using a system-environment variable.

---->-- ja karman --<-----
Occasional Contributor
Posts: 17

Re: Help required: Can't run newly installed SAS 9.4

Hi all,

Thanks for your speedy reply. I am the administrator when I install the program and was trying to launch it in my user account which is also the administrator account.

Super User
Posts: 10,020

Re: Help required: Can't run newly installed SAS 9.4

reintall SAS . when some windows pop up , press confirm button as far as you could .

Trusted Advisor
Posts: 3,212

Re: Help required: Can't run newly installed SAS 9.4

Daniel, Are the admin account and user account diiferent Windows accounts but sharing the user profile settings?
Than check the user account has the needed access for the %TMP% user directory. Many tools do not have any temp-files there. SAS does have them. It could be a Windows setup issue.

---->-- ja karman --<-----
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