Can't install sas 9.3 error in thread kernel log for sas

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New Contributor
Posts: 2

Can't install sas 9.3 error in thread kernel log for sas

Hi,

I am having trouble installing sas 9.3 on my PC. I have probs in 3 part when installing: Thread Kernel Log for SAS (log file below), Basic SaS, and Post Installing Procedures (both errors are "Extension Load Error")

Could you help me with the prob?

The log file is below.

Thanks

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Valued Guide
Posts: 3,208

Re: Can't install sas 9.3 error in thread kernel log for sas

It is saying it has problem inzipping files. Are those files there?

---->-- ja karman --<-----
New Contributor
Posts: 2

Re: Can't install sas 9.3 error in thread kernel log for sas

Are those files from SAS setup or from java? I installed the java patch/ver 24 which is recommended by SAS.

Trusted Advisor
Posts: 1,141

Re: Can't install sas 9.3 error in thread kernel log for sas

I would suggest to run the SAS Depot checker utility http://support.sas.com/kb/38/236.html

Check then also if your media (HDD or DVD) is OK.

Check also that your Operating System is 32-bit or 64-bit and install your SAS software within the same plarform (32 or 64 bit). by the way, I believe you should be already in 64 bit.

With those checks you should get your own answer. By the way, on those cases, you can always contact your SAS support.

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