Got ideas for this community? Share them here.

by Respected Advisor
on ‎03-04-2016 03:01 PM

Good idea! I support this completely.


Similar readibility/organizing suggestions along these lines have been made months ago, such as automatic threading of responses, and better ability to blockquote the message you are replying to.


It doesn't appear to me that SAS is interested in implementing any of these improvements.



by Community Manager
on ‎03-07-2016 11:17 AM

Hi @PaigeMiller - we absolutely are interested in making improvements -- and we regularly roll out new features that people ask for.  I like the idea of a more obvious view of how messages interleave within a thread, but some of these changes will require a combination of enabling platform features plus design adjustments.

by Super User
on ‎08-01-2016 07:02 AM

The previous version of the community software used to allow several thread display formats, including indented.

by Respected Advisor
on ‎03-24-2017 06:55 AM

So, @ChrisHemedinger, it has been a year since you said "and we regularly roll out new features that people ask for" but I don't see any new features. Can you tell me what has been changed and improved in the last year?


My own personal opinion is that SAS Communities is the least usable forum of any of the over 1 dozen forums that I participate in. I get so frustrated with it's lack of usability, and lack of features that EVERY OTHER FORUM I USE has as the default, that I have leave SAS communities for long periods of time, just to hold down my frustration level.


In particular, I cannot stand the fact that the posts are not sorted by the most recent activity date, as EVERY OTHER FORUM I USE does. This way, I can easily see what is new since my last visit, and read the posts of interest. But yesterday, I had an in depth conversation on a particular thread, and that post never appeared at the top of the list — in fact I had to scroll through 2 or 3 pages of posts to find my post. This is simply a waste of time, and wouldn't happen on any other forum. I have complained about this before, and received vague replies that yes, SAS Communities would look into this, but it obviously hasn't happened.


Other items I have complained about, and would still like to see, are better interleaving or replies within a thread, better block-quoting facilities.


I await your specific reply on this matter.

by Community Manager
on ‎03-24-2017 08:22 AM

Hi @PaigeMiller,


Check out this view of things, which you might find a little more useable to keep up with what's going on:


It does not have all of the features that you asked for, so we haven't broadcast it widely yet.  But I use this page all of the time to see the messages with activity in the past day or so.

by Respected Advisor
on ‎03-24-2017 03:30 PM

Thanks @ChrisHemedinger, that certainly is something I want to see (although I find the font a little hard to read) and I have bookmarked it and will probably use it instead of the way I used to look at the posts. But if I go away for a weekend and come back, this page only goes back approximately one day, there doesn't appear a way to "scroll back in time", and the main listing that I previously have used still isn't in chronological order and there's no way for me to find all the new activity in the last 3 days as it is not sorted in chronological order. Again, this is just so easy to do on every other forum ...



by SAS Super FREQ
on ‎11-08-2017 02:33 PM

@ChrisHemedinger I noticed today that the forum now shows "Posted in reply to NAME" after each reply.  This seems to be a new feature that helps us keep track of who is responding to whom. I like it. Previously, someone would say "I have implemented your suggestion" but you had no idea whose suggestion the OP had implemented.

by Community Manager
on ‎11-08-2017 02:53 PM

@Rick_SAS Yep, an incremental gift for all of you Super Users/FREQs out there.  We're open to suggestions for improving it -- just let me know.

by Super User
on ‎11-08-2017 06:34 PM

A suggestion about the "New Message" page.


I reckon that we need to guide users a bit more forcefully than what the Stop right there! section does.


A checklist at the bottom is a very good idea, but should be more prominent, and come before the Post button.


Some information should be placed above the text box as well, such as links to

and section.

in some sort of Read before starting! section.