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Community Metrics
  • These images show how we use SAS* products to measure our community activity and health. Read this discussion topic for an explanation and discussion of these metrics.

    Accepted solutions are topics that have been marked "correct" by the original poster. Many more helpful and correct answers are in the discussions, but not all members come back to mark them as Accepted. Do you?
    *This SAS report was built in SAS Visual Analytics.

  • These images show how we use SAS* products to measure our community activity and health. Read this discussion topic for an explanation and discussion of these metrics.

    Participation shows the rate at which registered members are visiting and signing in compared to anonymous visitors. The vast majority of community traffic comes from search engine results (thanks Google!). But repeated visits by members shows a vibrant community. Did you remember to sign in?
    *This SAS report was built in SAS Visual Analytics.

  • These images show how we use SAS* products to measure our community activity and health. Read this discussion topic for an explanation and discussion of these metrics.

    Reply rate shows the proportion of new topics added compared to topics that receive a first reply within the reporting period. You might think that should be 100%, but it's not. Some topics are "announcement" messages and don't need a reply, while others might be poorly phrased questions that don't inspire response. Sad, but it happens.
    *This SAS report was built in SAS Visual Analytics.

  • These images show how we use SAS* products to measure our community activity and health. Read this discussion topic for an explanation and discussion of these metrics.

    Solution views -- this shows the overall proportion of page views that happen to be of topics that have Accepted Solutions. Since most of our communities page views originate from search engines, we hope that people are finding the answers they are looking for. If they don't find the answer immediately, it's easy to ask!
    *This SAS report was built in SAS Visual Analytics.

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