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Community Statistics

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Super User
Posts: 7,832
Accepted Solution

Community Statistics

The statistics shown on top of this community give good information.

My questions:

- is it possible to pull raw data for these statistics from somewhere?

- could a new tab be added that shows the average time from initial post to accepted solution, for those threads where a solution was accepted?

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Maxims of Maximally Efficient SAS Programmers

Accepted Solutions
Solution
‎11-30-2016 03:53 AM
Community Manager
Posts: 2,955

Re: Community Statistics

Posted in reply to KurtBremser

Hi @KurtBremser,

 

We haven't been great about updating the stats here -- but trust us, they are awesome.

 

Oh, don't want to take our word for it? Fine, we'll get them updated so that you can see for yourself.

 

As far as getting the data -- we can supply some "sanitized" version of the data if you want to play around.  Let us know what interests you and I'll see what I can do.  Regarding the "time to reply" or "time to solve", we do have that.  Here's an example of the distribution of timings of the correct reply only for those topics that have a solution marked.  As you know, not all topics get a solution marked as such, so this doesn't count those (but it probably should...).

 

time_to_correct_reply

Percent

Cumulative
Percent

5 minutes

3.28

3.28

15 minutes

10.75

14.03

30 minutes

12.32

26.35

60 minutes

14.21

40.56

4 hours

24.62

65.19

8 hours

7.47

72.66

1 day

12.76

85.41

2 days

5.05

90.47

> 2 days

9.53

100.00

View solution in original post


All Replies
Solution
‎11-30-2016 03:53 AM
Community Manager
Posts: 2,955

Re: Community Statistics

Posted in reply to KurtBremser

Hi @KurtBremser,

 

We haven't been great about updating the stats here -- but trust us, they are awesome.

 

Oh, don't want to take our word for it? Fine, we'll get them updated so that you can see for yourself.

 

As far as getting the data -- we can supply some "sanitized" version of the data if you want to play around.  Let us know what interests you and I'll see what I can do.  Regarding the "time to reply" or "time to solve", we do have that.  Here's an example of the distribution of timings of the correct reply only for those topics that have a solution marked.  As you know, not all topics get a solution marked as such, so this doesn't count those (but it probably should...).

 

time_to_correct_reply

Percent

Cumulative
Percent

5 minutes

3.28

3.28

15 minutes

10.75

14.03

30 minutes

12.32

26.35

60 minutes

14.21

40.56

4 hours

24.62

65.19

8 hours

7.47

72.66

1 day

12.76

85.41

2 days

5.05

90.47

> 2 days

9.53

100.00

Super User
Posts: 7,832

Re: Community Statistics

Posted in reply to ChrisHemedinger

Thank, you @ChrisHemedinger!

The reason for my question is that I was invited by SAS Austria to give a presentation about the SAS Communities in their periodic SAS Club. I wanted to give them a feel for how quickly problems get solved here.

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Maxims of Maximally Efficient SAS Programmers
Community Manager
Posts: 567

Re: Community Statistics

Posted in reply to KurtBremser

Excellent to hear you're presenting SAS Communities info, @KurtBremser! Note that the metrics have now been updated on the Community Matters page, along with a Community Memo post with some explanation.

 

Best,

Anna

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