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Having problem with updating shared folder and updating

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New Contributor
Posts: 2

Having problem with updating shared folder and updating

Hello,

 

Please can someone help me out. the SAS university edition wouldn't load on my pc. I'm getting this notification error below 

 

1) The check for updates did not complete. Make sure you are connected to the internet and try again

2) A shared folder named "myfolders" was not found on the virtual machine. See the FAQ for details.


 

If I try to run the SAS STUDIO, the window won't display. Is anyone familiar with this issue pleaseeeeee?

 

Many thanks for your help
 

Super Contributor
Posts: 490

Re: Having problem with updating shared folder and updating

Super User
Posts: 6,927

Re: Having problem with updating shared folder and updating

When setting up the VM, you need to create a directory that is shared between the host OS and the VM. This is called "myfolders".

For more, see

What is a shared folder?

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New Contributor
Posts: 2

Re: Having problem with updating shared folder and updating

Thanks guys for your quick response, that was  very helpful as the shared folder issue is now sorted. However, my university edition wouldn't connect

Is it becuase of the the update issue i'm having?  

 

Attached are the screenshot of the issue 1) update notification issue, i've tried updating but no avial 2) the second shot comes up if i click on the start studio

 

Guys! Any further help please

 

Many thanks once again  


blank.JPGError.JPG
Super Contributor
Posts: 490

Re: Having problem with updating shared folder and updating

[ Edited ]

I think you better send to SAS for that, they we will give you assitance:

SASAnalyticsU@sas.com or support@sas.com

Senior User
Posts: 1

Re: Having problem with updating shared folder and updating

In the picture ERROR.JPG did you try by pressing the red textbox "Start SAS Studio" ? Maybe sounds silly but I had the same notification "The check for updates did not complete. Make sure you are connected to the internet and try again."  However when I press "Start SAS Studio" it worked without problems. 

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