DATA Step, Macro, Functions and more

Got Error message when installing University Edition

Reply
Occasional Contributor
Posts: 5

Got Error message when installing University Edition

Hello, everyone

I've downloaded Univerity Edition and followed the instruction. http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVi...

 

In tep 4: Start the SAS University Edition vApp. I got an error message as follows. Does anyone know how to resolve this problem? Thank you! 

Capture 1.JPG

Super User
Posts: 17,912

Re: Got Error message when installing University Edition

Occasional Contributor
Posts: 5

Re: Got Error message when installing University Edition

Hello, thanks for your suggestion. I also got the erro msg after I download the AMD Download Center. THanks.   Capture 1.JPG

Super User
Posts: 17,912

Re: Got Error message when installing University Edition

Do what it says ... run as administrator.
Occasional Contributor
Posts: 5

Re: Got Error message when installing University Edition

I tried, but still not work. Capture2.JPG

Super User
Posts: 17,912

Re: Got Error message when installing University Edition

Does your computer have an AMD processor? You may want to contact SAS tech support for help.
Occasional Contributor
Posts: 5

Re: Got Error message when installing University Edition

I don't know, thanks, I'll contact SAS later.

Super User
Posts: 17,912

Re: Got Error message when installing University Edition

Usually it has a sticker, either AMD or Intel....but yes I'd recommend tech support at this time, though you may be out of luck until next week because of Christmas.  

I believe the email is sasanalyticsu@sas.com for tech support.

Occasional Contributor
Posts: 5

Re: Got Error message when installing University Edition

That's very helpful infor. Thank you so much! 

Have a good holiday! Merry Christmas, Reeza! 

Ask a Question
Discussion stats
  • 8 replies
  • 240 views
  • 0 likes
  • 2 in conversation