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error loging to case managment

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Occasional Contributor
Posts: 8

error loging to case managment

hi i have issue when i try to login to sas casemanagement after typing the credentail it ask me again for credental without saying any error

the url changed to

SASEntCaseManagement/j_spring_cas_security_check

my envirnoment is windwos server 2012 , depot 9.4 

SAS Employee
Posts: 102

Re: error loging to case managment

Posted in reply to medhatmamdouh

Have you followed the steps in the Defining Users, Groups, and Roles section of the SAS Enterprise Case Management 6.3: Administrator's Guide about assigning users to proper groups? Reviewing the logs for Case Management may also provide additional information.

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