Windows 10 / IE 11.187.14393.0 / Java 3d issue

[jbarrow1126]

Greetings. I'm creating 2 new images using Windows 10, both 32 and 64 bit. I have all of my setting in IE in what I perceive to be correct, yet Java 3d fails the system test every time. (yes, it is installed). Any ideas? Thanks in advance. 

[jbarrow1126]

Also... i have https://www.sascurriculumpathways.com added to trusted sites. 

[Kurt_Bremser]

Could you please post your SAS code and some test data (if necessary), so we can try to recreate your situation?

[jbarrow1126]

Thanks for the prompt reply. I'm not a regular user (or any user), rather, just the computer tech. Can you please guide me so that I may provide the info you need? 

[Kurt_Bremser]

You posted that you created 2 images. If you did it with SAS, you have used SAS code to do this. Enterprise Guide or SAS Studio, which allow point-and-click creation of such code, always give the option of viewing that code in the "code" tab.

If you did it with some other software, you're probably wrong here.

[jbarrow1126]

Images, meaning ghost images (.gho files) of Windows 10, for deployment to multiple machines at a later time. 

[Kurt_Bremser]

And how is SAS software involved in this process? Did you try to create a system image from a Windows system where SAS is installed?

[jbarrow1126]

Maybe my post isnt in the right spot? But heres what im doing...

Open IE11. 

Go to sascurriculumpathways.com.

Log in as me. 

Help.

System recommendations. 

System check.

I get green checkmarks on all except Java 3d. 

[jbarrow1126]

The image is what i'm working on now, and part of my process is to ensure that all the plugins necessary for SAS are functioning. There is no "installation". It's just the website. 

[Kurt_Bremser]

Ah, now I get it.

The website itself suggests to email curriculumpathways@sas.com in case of urgent problems.

This community here deals mainly with the use of SAS statistical analysis software.

[jbarrow1126]

Thanks. I actually called the 800 number and they directed me to this forum. I'll send an email to that address. I appreciate your time and help! 😃

[Kurt_Bremser]

The website itself also says that a plug-in for Java 3D version 1.3.1 is a minimum requirement. Have you checked if such a plug-in is present in your browser?

If not, check http://www.java3d.org/howto.html

[jbarrow1126]

I started with the 1.3.1 that comes from the SAS requirements page, but took it a step further to get the newes 1.5.2. Still no luck. I've never had issues when I did this on XP, 7, 8 or 8.1. This is the first time. Gotta be something in Win 10 making some part too secure. Something im overlooking. 

[Kurt_Bremser]

Maybe @ChrisHemedinger or another of the SAS people listening in here can get you in contact with some of the specialists for this website.

[ShelleySessoms]

Hi @jbarrow1126 and @Kurt_Bremser,

I have found the right contact in Curriculum Pathways and will forward this entire thread to her. So, you should be hearing from someone either through this thread, or directly, soon.

Thanks for using the communities and best of luck,

Shelley