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SAS Web Server started and stopped immediately

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Contributor
Posts: 45

SAS Web Server started and stopped immediately

[ Edited ]

Dear please advice,

After I renew the SAS license successfully. I did the below steps:

  • Stop all SAS service
  • Run SAS renewal as admin and selected the SID_file. Then the message box the license applied successfully appeared.
  • Run SDW and select apply SID_file in metadata.
  • Follow all steps until wizard finished successfully.
  • Started all SAS services on compute tire.
  • Run proc setinit; and see the new license was applied.
  • Started SAS service on web tire, but the SASServer1_ 1 started and stopped.

 

The log file for SASServer1_1 was attached.

also I notes the belw error on event viewer.  

Untitled.png

 

Super User
Posts: 7,796

Re: sas web server stated and stopped immediately

Posted in reply to SASuser19

Have you already contacted SAS TS? If not, do it.

 

You might have a problem with the wrong Java runtime being used, but that's a very long guess from my side.

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Contributor
Posts: 45

Re: sas web server stated and stopped immediately

Posted in reply to KurtBremser

Yes I connct to TS. But until now they not replay.

Trusted Advisor
Posts: 1,312

Re: sas web server stated and stopped immediately

Posted in reply to SASuser19

Hi @SASuser19,

 

have you applied your license to the metadata server as well?

I guess you have SAS 9.4, which Maintenance?

 

You can check if your liense was applied in your Metadata Server pluing on the SMC.

Contributor
Posts: 45

Re: sas web server stated and stopped immediately

Posted in reply to JuanS_OCS

@JuanS_OCS thank you for your feedback,

Yes I update the Sid_file on metadata useing SDW. and the wizard finished successfully.

also from SMC the license seen as  applied.

Occasional Contributor
Posts: 16

Re: sas web server stated and stopped immediately

Posted in reply to SASuser19

look slike some problem with server.xml file,

Did you check the catalina.log and server.log files for any error messages?.

 

And is this the firsttime you are starting the server??. or is it a resart?.

Contributor
Posts: 45

Re: sas web server stated and stopped immediately

Posted in reply to MadhuKiran1

the server.xml file not changed last change at 2015. the system work fine unil i restart the server.

Trusted Advisor
Posts: 1,312

Re: SAS Web Server started and stopped immediately

Posted in reply to SASuser19

Hello,

 

next time you will restart the SASServer1_1, try to delete/archive first the SASServer1_1\logs, \work and \temp folders content (you will clean what is chached). Then restart again. 

If you do this, are you finding still the same problems?

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