Architecting, installing and maintaining your SAS environment

SAS VIYA DEPLOYMENT

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Occasional Contributor
Posts: 15
Accepted Solution

SAS VIYA DEPLOYMENT

Good morning,

 

I'm currently trying to install sas viya on a OL7 server, and I don't know how to pass this error on ansible, I tried everything and there is no troubleshooting info to help.

 

2018-05-23 11:38:38,270 p=12987 u=root |  TASK [logon : started sas-viya-saslogon-default Service] ***********************
2018-05-23 11:42:58,704 p=12987 u=root |  fatal: [deployTarget]: FAILED! => {"changed": false, "failed": true, "msg": "Service is in unknown state", "status": {}}

 

Deployment log in attachment.

Any help will be appreciated.

 

Thanks in advance.


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3 weeks ago
SAS Employee
Posts: 512

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SAS Employee
Posts: 512

Re: SAS VIYA DEPLOYMENT

@FredGPC,

 

Please show me the output from the following command:

 

sudo /etc/init.d/sas-viya-saslogon-default status

Also, the most recent log file from /opt/sas/viya/config/var/log/saslogon/default/.

Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

I tried another installation (rolled back the snapshot) and same error but on another service, randomly passed the sas-logon service.
I did that to check if it was the service or server conf problem but it seems the errors are just random.

[root@sasviya sas_viya_playbook]# sudo /etc/init.d/sas-viya-report-packages-default status
sas-viya-report-packages-default is stopped

 

new deployment.log on attachment.

Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

No sas-viya-report-packages log but theres a sas-reports-default log if it helps.

 

Trusted Advisor
Posts: 1,737

Re: SAS VIYA DEPLOYMENT

[ Edited ]

Hello @FredGPC,

 

I doubt there is something really ramdom there.

While you install, are you checking the status of memory and the volume mounts

Is your firewall up or down?

 

At the time of installing/configuring, I would like to recommend you to add the verbose parameter/option of ansible-playbook and see what you get. And, while you execute, you can open another terminal with watch -n5 htop and another wit h watch -n5 df-H.

Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

Posted in reply to JuanS_OCS

Firewall is down so all the ports can be active and im doing htop and watch df -h while installing to try and figure out something now. sorry for the late reply.

 

If its a memory problem, if I add more Ram probably it would go with no problems right? Smiley Happy

 

Thank you,

Fred

Trusted Advisor
Posts: 1,737

Re: SAS VIYA DEPLOYMENT

# There is insufficient memory for the Java Runtime Environment to continue.
# Native memory allocation (mmap) failed to map 179306496 bytes for committing reserved memory.
# An error report file with more information is saved as:
# /opt/sas/viya/config/tmp/reports/hs_err_pid19344.log
Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

Posted in reply to JuanS_OCS

I manage to import the VM to another machine, witch haves more RAM, now it should go without a problem.

There's one problem though, 

[root@sasviya install]# curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22...
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* About to connect() to ses.sas.download port 443 (#0)
* Trying 149.173.160.82...
* Connected to ses.sas.download (149.173.160.82) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* Closing connection 0
curl: (77) Problem with the SSL CA cert (path? access rights?)

 

Had this problem earlier fixed by @alexal, where the software was blocked due to download attempts.

If you could liberate it so I could try again please,

 

Software order number :

Order Number: 9BVTV9  ,

 

Thank you

 

 

SAS Employee
Posts: 512

Re: SAS VIYA DEPLOYMENT

@FredGPC,

 

I've increased your download limit once again. I would suggest you create a local repository mirror.

Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

@alexal I managed to create a repository mirror, and the installation was succesfull with 20Gb Ram and 3 CPU, now theres another problem, when you try to access http://<server_ip>/SasStudio or with the url you get from :

 

[root@sasviya sas_viya_playbook]# grep 'sasboot' /var/log/sas/viya/saslogon/default/sas-saslogon_2018-05-29_18-43-15.log
Reset the password for the initial user "sasboot" by using this link: /SASLogon/reset_password?code=p5i2ocxb2n

 

the server says The requested URL /SASLogon was not found on this server.

 

The services are almost all up :

 

[root@sasviya sas_viya_playbook]# service sas-viya-all-services status
Getting service info from consul...
Service Status Host Port PID
sas-viya-consul-default up N/A N/A 13902
sas-viya-sasdatasvrc-postgres-node0-ct-pg_hba up N/A N/A 16344
sas-viya-sasdatasvrc-postgres-node0-ct-postgresql up N/A N/A 16217
sas-viya-sasdatasvrc-postgres-pgpool0-ct-pcp up N/A N/A 17795
sas-viya-sasdatasvrc-postgres-pgpool0-ct-pgpool up N/A N/A 17562
sas-viya-sasdatasvrc-postgres-pgpool0-ct-pool_hba up N/A N/A 17677
sas-viya-sasdatasvrc-postgres up N/A N/A 18191
sas-viya-cascontroller-default up N/A N/A 21982
sas-viya-httpproxy-default up N/A N/A 14308
sas-viya-rabbitmq-server-default up N/A N/A 15158
sas-viya-sasdatasvrc-postgres-node0 up N/A N/A 18145
sas-viya-sasstudio-default up N/A N/A 22297
sas-viya-spawner-default up N/A N/A 22455
sas-viya-authorization-default down 10.0.0.111 34832 19174
sas-viya-configuration-default up 10.0.0.111 34540 20636
sas-viya-geodelocator-default up 10.0.0.111 41822 14138
sas-viya-identities-default down 10.0.0.111 57116 22754
sas-viya-saslogon-default not ready 10.0.0.111 47380 8861
sas-viya-cas-management-default up 10.0.0.111 46549 19627
sas-viya-files-default up 10.0.0.111 46644 21769
sas-viya-folders-default down 10.0.0.111 39777 22000
sas-viya-preferences-default up 10.0.0.111 41141 24615
sas-viya-transformations-default up 10.0.0.111 54955 27398
sas-viya-types-default up 10.0.0.111 48680 28606
sas-viya-appregistry-default up 10.0.0.111 36577 19281
sas-viya-cas-access-management-default up 10.0.0.111 58048 20012
sas-viya-cas-formats-default up 10.0.0.111 49534 20163
sas-viya-cas-license-default up 10.0.0.111 48058 20306
sas-viya-casproxy-default up 10.0.0.111 47223 19746
sas-viya-casrowsets-default down 10.0.0.111 60211 19884
sas-viya-collections-default up 10.0.0.111 39148 22164
sas-viya-comments-default up 10.0.0.111 35394 20445
sas-viya-credentials-default up 10.0.0.111 37858 23022
sas-viya-crossdomainproxy-default up 10.0.0.111 44248 20817
sas-viya-data-preparation-plans-default up 10.0.0.111 43754 27657
sas-viya-datasources-default up 10.0.0.111 50332 20965
sas-viya-datatables-default up 10.0.0.111 59984 21315
sas-viya-deploymentBackup-default up 10.0.0.111 48743 19391
sas-viya-device-management-default up 10.0.0.111 43033 21564
sas-viya-home-default up 10.0.0.111 53137 22579
sas-viya-importvaspk-default up 10.0.0.111 52884 25191
sas-viya-jobdefinitions-default up 10.0.0.111 36340 23292
sas-viya-jobexecution-default up 10.0.0.111 34190 23613
sas-viya-links-default up 10.0.0.111 46040 23811
sas-viya-maps-default up 10.0.0.111 40580 25622
sas-viya-recipeexecutionprovider-default up 10.0.0.111 49566 27855
sas-viya-report-data-default down 10.0.0.111 58051 25442
sas-viya-report-packages-default up 10.0.0.111 39907 26879
sas-viya-report-renderer-default down 10.0.0.111 52482 24812
sas-viya-reports-default up 10.0.0.111 42846 24971
sas-viya-restexecutionprovider-default up 10.0.0.111 49875 28305
sas-viya-rowsets-default up 10.0.0.111 51821 25812
sas-viya-search-default up 10.0.0.111 39277 26413
sas-viya-searchindex-default up 10.0.0.111 38842 26092
sas-viya-themes-default up 10.0.0.111 40493 26607
sas-viya-transfer-default up 10.0.0.111 40517 27208
sas-viya-web-data-access-default up 10.0.0.111 53379 32211
sas-viya-backup-agent-default up N/A N/A 19513
sas-viya-environmentmanager-default up 10.0.0.111 33250 28913
sas-viya-monitoring-default up 10.0.0.111 49841 24396
sas-viya-sashome-default up 10.0.0.111 34294 29179
sas-viya-sasreportviewer-default up 10.0.0.111 36797 30504
sas-viya-sasthemedesigner-default up 10.0.0.111 44132 29433
sas-viya-sasvisualanalytics-default up 10.0.0.111 56982 29617
sas-viya-sasvisualdatabuilder-default up 10.0.0.111 44851 1930

 

Dont know how to make this work anymore... 

SAS Employee
Posts: 512

Re: SAS VIYA DEPLOYMENT

@FredGPC,

 

Do not use HTTP, use HTTPS protocol. Anyway, have you seen any errors in /etc/httpd/logs and/or /opt/sas/viya/config/var/log/httpproxy/default?

Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

Managed to pass that error with a stop-all / restart server/ start -all

but now i get a whitelablel error page error 403 - permission denied.

 

 

on the httpd/logs/error_log theres this:

[Mon May 21 10:38:22.863827 2018] [autoindex:error] [pid 2658] [client 10.0.0.10:48101] AH01276: Cannot serve directory /var/www/html/: No matching DirectoryIndex (index.html) found, and server-generated directory index forbidden by Options directive

 

Prob cant pass it with a restart again Smiley Wink

SAS Employee
Posts: 512

Re: SAS VIYA DEPLOYMENT

@FredGPC,

 

I would suggest you open a track with our middle tier support.

Occasional Contributor
Posts: 15

Re: SAS VIYA DEPLOYMENT

 @alexal

Can you tell me where todo it? Smiley Happy

Solution
3 weeks ago
SAS Employee
Posts: 512

Re: SAS VIYA DEPLOYMENT

☑ This topic is solved.

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