Is VA behaviour the same on a different browser?
Hi, @SASKiwi ,
Yes, we have the same behaviour. When we access SAS VA through firewall (using any machine), the swf packages stop downloading and we need to reload the page several times until cache is created. We already tested using a computer without any antivirus running on the machine and without any local firewall (windows) but it's the same. After cache is created, everything works fine and load quickly as expected. If we access SAS VA using a computer located on the datacenter (that is direct access to Oracle Cloud, in the same network segment and without passing firewall) or open a browser directly on SAS Server, everything works perfectly.
I never encounter this situation before and I'm not be able to find any reference a similar situation.
Regards,
Continuing to diagnose the problem with SAS Tech Support appears to be the best approach. I suggest sending them web browser logs.
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