Architecting, installing and maintaining your SAS environment

SAS Env Manager - Administration page

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Contributor
Posts: 41

SAS Env Manager - Administration page

Hi, i get a blank page when i click on the "Administration" tab when i am in SAS Environment Manager. I am in as the Super Admin user. I tried it on IE and Chrome. I think i am suppose to see Folders, and other metadata objects. What am i missing, anyone else came across this?

 

Thanks, 

Alex

Super User
Posts: 3,105

Re: SAS Env Manager - Administration page

What version of Env Manager are you using? On V2.3 I get a blank screen too but on V2.5 it pops up a separate window for administering metadata.

SAS Employee
Posts: 99

Re: SAS Env Manager - Administration page

You may be running into this:

 

http://support.sas.com/kb/57/836.html

 

 

Contributor
Posts: 41

Re: SAS Env Manager - Administration page

followed the "workaround", but still same.
Contributor
Posts: 41

Re: SAS Env Manager - Administration page

I am on 2.4. I am not seeing any popups. Once in a while I see a splash page when it is loading, then nothing.
New Contributor
Posts: 3

Re: SAS Env Manager - Administration page

You might have to check the Gemfire and other relevant components of EV in Metadata server too which may in down status , try bringing it up.
Contributor
Posts: 41

Re: SAS Env Manager - Administration page

[ Edited ]

The SAS EV agent was down. But restarting it didn't seem to fix the issue. 

SAS Employee
Posts: 99

Re: SAS Env Manager - Administration page

Sorry the workarounds didn't fix your issue.  At this point, you're probably best served contacting Tech Support.

New Contributor
Posts: 3

Re: SAS Env Manager - Administration page

Any progress after this? Were you able to fix the issue. Can you please share the workaround if any.
Contributor
Posts: 41

Re: SAS Env Manager - Administration page

it is with SAS TS, still on-going. 

SAS Super FREQ
Posts: 291

Re: SAS Env Manager - Administration page

It might be a long shot, but try the following:
Hold CTRL on your keyboard and while holding, mouse click on administration
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