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SAS Download Manager Issue

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Contributor
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SAS Download Manager Issue

Hello,

 

I am trying to download the SAS software in an already existing /SW_Depot and I am getting the error "Unable to create and lock the specified directory". No idea why I am getting this error and I am not able to find anything online to resolve this. Any idea why I am getting this error.

 

Thanks


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Monday
Contributor
Posts: 34

Re: SAS Download Manager Issue

Posted in reply to JuanS_OCS

Hello @JuanS_OCS and @nhvdwalt

 

Thanks for the responses. I actually downloaded everything to a new depot and that worked. I was thinking we could only download the deltas, however I could download the entire thing again, So I just created a new depot. Thanks again!

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SAS Employee
Posts: 302

Re: SAS Download Manager Issue

Hi @RupaJ

 

Is the target directory residing on a shared file system or a local disk ?

 

Maybe check if there is not a .lck file in the depot home directory.

 

Else you could always just download to an empty directory if you have the bandwidth.

 

 

Contributor
Posts: 34

Re: SAS Download Manager Issue

Hi @nhvdwalt

 

Thanks for your response. I am downloading it to a shared file system. Actually I have to download it to the same target folder as I am just trying to download couple delta files. I don't see any .lck file :-(. 

 

 

SAS Employee
Posts: 302

Re: SAS Download Manager Issue

Then maybe to eliminate the shared file system, try downloading to a non-shared disk.

Trusted Advisor
Posts: 1,789

Re: SAS Download Manager Issue

Hello @RupaJ,

 

I tend to think exactly as @nhvdwalt.

 

1- That error happens due to read-write permissions or lck file present.

2- Shared file system have the problem of UNC paths. You better map it as logical drive  (that the download manager can see) and/or make the download to a non-shared system (so you would need to move the depot first, then download over it), then when everything ready, copy the depot back to the shared location.

3- Additionally, if the depots are of different version, or maintenance, they cannot be merged.

 

 

 

Solution
Monday
Contributor
Posts: 34

Re: SAS Download Manager Issue

Posted in reply to JuanS_OCS

Hello @JuanS_OCS and @nhvdwalt

 

Thanks for the responses. I actually downloaded everything to a new depot and that worked. I was thinking we could only download the deltas, however I could download the entire thing again, So I just created a new depot. Thanks again!

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