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John0011
Calcite | Level 5

Hi,

I tried to install 9.4 today (new machine, windows 11) and the installation was stuck at the "SAS Deployment Manager" stage in the SAS Deployment Wizard.   I've attached the deployment log.  Can someone let me know what the issue is?   

 

thanks

John

6 REPLIES 6
SASKiwi
PROC Star

Looks like a Java error. What maintenance level of SAS 9.4 are you installing? If you are not on the latest maintenance level M8 then I would be tempted to request the latest from SAS and try that.

John0011
Calcite | Level 5

Thank you for the feedback.  I need to do a fresh install on a new Win11 laptop.  I asked my group and the admin said we have to stay on M4(?).

carl_sommer
SAS Employee

Please be aware that SAS 9.4 M4 is under Limited Support.
See Older SAS 9.4 Platform Releases and Product Versions Moving to Limited... - SAS Support Communities

 

Carl Sommer - SAS Technical Support

John0011
Calcite | Level 5

I communicated with my lead and he said we have to stay at M4 and not move to the newest version  since SAS dropped the ODS Graphics Designer (under the Tools menu).

Is there a way to get the install running on my machine though?

carl_sommer
SAS Employee

I would recommend opening a case with SAS Technical Support.

 

Carl Sommer - SAS Technical Support

 

AhmedAl_Attar
Ammonite | Level 13

@John0011 

Have a look at this SAS Support site https://support.sas.com/supportos/list

It will tell you 

Support Status: Windows 11

SAS® 9.4 TS1M7 and higher is supported on Windows 11. For browser support, refer to Third-Party Software Requirements. 

 

Hope this helps

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